Can't access my instance using public IP

Configuration
1

I have an Public IP, and my router is configured to route the packages to my HA instance. But when I try to connect using iOS app and/or Browser, show:

MY_IP refused to connect.

I’m wondering if the HA instance is blocking something from outside, so, if yes… how can I open it?

Thanks!

2
3

Hi @MaxK , thanks for your reply, I read the document, but I’m afraid there’s nothing to my case there… I have an public IP and I’m not using Casa Cloud, and I’m trying to access like this:

http//my_ip:8123
https://my_ip:8123

and doesn’t work… it seams the image is not open to receive internet packages

The only way to access from the internet is using Casa Cloud or DuckDNS ?

4

Given this documentation,

How have you confirmed that your router port forward settings are correct?

5

Can you access HA from you home network?

6

@Nick4 Yes, using my computer I can access HA without a problem, even If I connect my iphone using my local ip, I can connect… my problem is using the public IP.

Also, here is my IP rule on my router:

add action=dst-nat chain=dstnat comment=home_assistant dst-port=8123 in-interface=pppoe-imlog=yes log-prefix=HA protocol=tcp to-addresses=10.0.0.6 to-ports=8123

When I try to access the port (using an website to check opened port), I can see the log on my router:

image
image866×28 3.24 KB

But using browser, ios or ipad to access using the my public IP, I couldn’t see any log

7

What result (how many hops) do you get when you do a tracert to your public IP address?

8

After you said about loop I investigated and the problem was on several loops on my ISP… which may cause timeout… I contacted the ISP provider and now works like charm.

Thanks!

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