Can't connect to Hass.io install

Installation Home Assistant OS
1

I attempted an upgrade of my Hass.io install using the button in the Hass.io menu in the web interface.
Nothing seemed to happen and then everything stopped responding.
After a few hours of waiting I restarted the host machine with no change.

The SMB shares are still running so I guess it’s there somewhere.

This is the only log info I could find which was in /config/home-assistant.txt
I can’t make any sense of it.

2018-05-29 12:27:59 ERROR (MainThread) [homeassistant.components.tts] Error on cache init Can’t init cache dir [Errno 2] No such file or directory: ‘/home/homeassistant/.homeassistant/tts’
2018-05-29 12:27:59 ERROR (MainThread) [homeassistant.setup] Setup failed for tts: Component failed to initialize.
2018-05-29 12:28:12 WARNING (SyncWorker_4) [netdisco.ssdp] Error fetching description at 192.168.1.110
2018-05-29 12:28:12 ERROR (SyncWorker_4) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 12:28:12 WARNING (SyncWorker_4) [netdisco.ssdp] Error fetching description at http://[fe80::215:f2ff:fe37:6eea]:6544/getDeviceDesc
2018-05-29 13:28:03 ERROR (MainThread) [homeassistant.components.updater] Could not contact Home Assistant Update to check for updates
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!
2018-05-29 21:49:49 ERROR (MainThread) [homeassistant.core] Error doing job: Task was destroyed but it is pending!

Do I need to wipe and start over? Luckily I did a backup prior to clicking that update button.

2

I had similar symptoms and in my case it turned out that I ran out of disk space. My database had become very big. If you are using the default database you can delete the home-assistant_v2.db file (and lose your history data, but not your configurations).

If you are able ssh into hassio, then you can check disk space with df -h.
I was unable to so and had to do the following from an ssh to the machine running Docker which was running hassio and all addon containers:

docker ps -s
This gives you a list of containers, look for the CONTAINER ID of the one called homeassistant/qemux86-64-homeassistant or similar, just not the supervisor or addon containers.

docker exec -it <<CONTAINER ID>>> /bin/bash
This will get you in a shell inside the container with interactive mode.

df -h
Check the used disk space.

I hope that helps.

3

Well I checked and disk space is not an issue on my machine currently. 42 GB free still.

I ran the docker ps -s and got this:

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES SIZE
abf3877ee9f1 homeassistant/amd64-hassio-supervisor “python3 -m hassio” 11 hours ago Up 11 hours hassio_supervisor 0 B (virtual 129 MB)
d3b8f4f87b0e homeassistant/amd64-addon-configurator “/usr/bin/entry.sh…” 19 hours ago Up 19 hours 0.0.0.0:3218->3218/tcp addon_core_configurator 396 B (virtual 78.1 MB)
f77dd2e50c28 homeassistant/qemux86-64-homeassistant “python3 -m homeas…” 19 hours ago Up 19 hours homeassistant 0 B (virtual 1.19 GB)
f91c353ddced homeassistant/amd64-addon-samba “/usr/bin/entry.sh…” 19 hours ago Up 19 hours addon_core_samba 5.13 MB (virtual 49.7 MB)
e9f5ea649d4e homeassistant/amd64-addon-mosquitto “/usr/bin/entry.sh…” 19 hours ago Up 19 hours 0.0.0.0:1883->1883/tcp, 0.0 .0.0:8883->8883/tcp addon_core_mosquitto 246 B (virtual 12.8 MB)

When I did the docker exec, it still says 42 GB free.

I then noticed configurator appeared to be up on port 3218 but I was unable to connect.

4

Looks like it cannot get to the update site.

5

That may have been the case but what now?

6

So something new and weird for this.
My Hass.io install can back up after a host reboot, which BTW hadn’t worked the 10 times I tried before.
Hass.io reports it’s now .70 but the Configurator and the HAss.io menu items do not work, everything else seems to be functional though.

7

So a bit more information on this. Earlier when I connected on my cell phone I got an error message about not being able to load a panel.
Now on the phone I don’t get anything for configurator or Hass.io.

The log on the info screen have python errors in it.
Error doing job: Fatal error on SSL transport

Traceback (most recent call last):

File “/usr/lib/python3.6/asyncio/sslproto.py”, line 638, in _process_write_backlog
ssldata, offset = self._sslpipe.feed_appdata(data, offset)
AttributeError: ‘NoneType’ object has no attribute ‘feed_appdata’

I’m not sure if those icons are related