Cant control lights true googleassistant

Configuration
1

For some time now I cant controll any light true the googlehome app or voice command. With voice command I get device is not configured. From the app (google home) cant connect to light. I run google assistant true the cloud service nabu casa. Have resync devices from the cloud settings and true google assistant with voice command. All my devices shows up in tha GA app but cant control them. Have disable and renable GA from the cloud settings and from googleassistant app hass.io. When I try to control a light true GA I get this in my home-assistant.log

2019-05-04 20:47:03 ERROR (MainThread) [homeassistant.components.google_assistant.smart_home] Unexpected error
Traceback (most recent call last):
File “/usr/src/app/homeassistant/components/google_assistant/smart_home.py”, line 253, in _process
result = await handler(hass, data, inputs[0].get(‘payload’))
File “/usr/src/app/homeassistant/components/google_assistant/smart_home.py”, line 380, in handle_devices_execute
execution.get(‘params’, {}))
File “/usr/src/app/homeassistant/components/google_assistant/smart_home.py”, line 197, in execute
await trt.execute(command, data, params)
File “/usr/src/app/homeassistant/components/google_assistant/trait.py”, line 272, in execute
}, blocking=True, context=data.context)
File “/usr/src/app/homeassistant/core.py”, line 1138, in async_call
self._execute_service(handler, service_call))
File “/usr/src/app/homeassistant/core.py”, line 1160, in _execute_service
await handler.func(service_call)
File “/usr/src/app/homeassistant/components/light/init.py”, line 262, in async_handle_light_on_service
raise UnknownUser(context=service.context)
homeassistant.exceptions.UnknownUser: UnknownUser
2019-05-04 20:47:03 ERROR (MainThread) [homeassistant.components.google_assistant.smart_home] Error handling message {‘inputs’: [{‘context’: {‘locale_language’: ‘en’}, ‘intent’: ‘action.devices.EXECUTE’, ‘payload’: {‘commands’: [{‘devices’: [{‘id’: ‘light.bibl_dim_fgd_212_49’}], ‘execution’: [{‘command’: ‘action.devices.commands.OnOff’, ‘params’: {‘on’: True}}]}]}}], ‘requestId’: ‘5612100127270297418’}: {‘errorCode’: ‘unknownError’}

2

No one knows what might be the fault?

3

Was looking into this too, looks like similar too https://github.com/home-assistant/home-assistant/issues/22301 which mentions to relink your account. Although it did this before looking on the forums. Perhaps it will help you.

4

Thanks, I will look in to it

5

Solved my issue by deleting the cloud file in the .storage folder and singing in again.

1 Like
6

Deleting the cloud file in .storage and a restart of HA and resync of devices fixed my problem. Thanx for the help.