Can't get Zigbee up anymore

Configuration Zigbee
1

Hi all,

So of a suddon my Zigbee network has stopped. I’ve noticed it because of some lamps not working anymore.

I tried restoring a system backup → Didn’t help.
Tried removing the whole Zigbee2MQTT addon and it’s folder; to start fresh → Didn’t help.

I’m really out of ideas…

The message i get looks like it’s starting but there is so much info i can’t explain. The addon just won’t start…

[18:49:36] INFO: Preparing to start...
[18:49:36] INFO: Socat not enabled
[18:49:37] INFO: Starting Zigbee2MQTT...
Zigbee2MQTT:info  2024-03-25 18:49:38: Logging to console and directory: '/config/zigbee2mqtt/log/2024-03-25.18-49-38' filename: log.txt
Zigbee2MQTT:info  2024-03-25 18:49:38: Starting Zigbee2MQTT version 1.36.0 (commit #unknown)
Zigbee2MQTT:info  2024-03-25 18:49:38: Starting zigbee-herdsman (0.35.1)
Zigbee2MQTT:info  2024-03-25 18:49:39: zigbee-herdsman started (resumed)
Zigbee2MQTT:info  2024-03-25 18:49:39: Coordinator firmware version: '{"meta":{"maintrel":1,"majorrel":2,"minorrel":7,"product":1,"revision":20230507,"transportrev":2},"type":"zStack3x0"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: Currently 0 devices are joined:
Zigbee2MQTT:info  2024-03-25 18:49:40: Zigbee: disabling joining new devices.
Zigbee2MQTT:info  2024-03-25 18:49:40: Connecting to MQTT server at mqtt://core-mosquitto:1883
Zigbee2MQTT:info  2024-03-25 18:49:40: Connected to MQTT server
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'zigbee2mqtt/bridge/state', payload '{"state":"online"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: Started frontend on port 8099
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/binary_sensor/1221051039810110150109113116116_0x00124b002a2efa1a/connection_state/config', payload '{"device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"device_class":"connectivity","entity_category":"diagnostic","name":"Connection state","object_id":"zigbee2mqtt_bridge_connection_state","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"payload_off":"offline","payload_on":"online","state_topic":"zigbee2mqtt/bridge/state","unique_id":"bridge_0x00124b002a2efa1a_connection_state_zigbee2mqtt","value_template":"{{ value_json.state }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/binary_sensor/1221051039810110150109113116116_0x00124b002a2efa1a/restart_required/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"device_class":"problem","enabled_by_default":false,"entity_category":"diagnostic","name":"Restart required","object_id":"zigbee2mqtt_bridge_restart_required","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"payload_off":false,"payload_on":true,"state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_restart_required_zigbee2mqtt","value_template":"{{ value_json.restart_required }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/button/1221051039810110150109113116116_0x00124b002a2efa1a/restart/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","command_topic":"zigbee2mqtt/bridge/request/restart","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"device_class":"restart","name":"Restart","object_id":"zigbee2mqtt_bridge_restart","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"payload_press":"","unique_id":"bridge_0x00124b002a2efa1a_restart_zigbee2mqtt"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/select/1221051039810110150109113116116_0x00124b002a2efa1a/log_level/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","command_template":"{\"options\": {\"advanced\": {\"log_level\": \"{{ value }}\" } } }","command_topic":"zigbee2mqtt/bridge/request/options","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"entity_category":"config","name":"Log level","object_id":"zigbee2mqtt_bridge_log_level","options":["info","warn","error","debug"],"origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_log_level_zigbee2mqtt","value_template":"{{ value_json.log_level | lower }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/sensor/1221051039810110150109113116116_0x00124b002a2efa1a/version/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"entity_category":"diagnostic","icon":"mdi:zigbee","name":"Version","object_id":"zigbee2mqtt_bridge_version","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_version_zigbee2mqtt","value_template":"{{ value_json.version }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/sensor/1221051039810110150109113116116_0x00124b002a2efa1a/coordinator_version/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"enabled_by_default":false,"entity_category":"diagnostic","icon":"mdi:chip","name":"Coordinator version","object_id":"zigbee2mqtt_bridge_coordinator_version","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_coordinator_version_zigbee2mqtt","value_template":"{{ value_json.coordinator.meta.revision }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/sensor/1221051039810110150109113116116_0x00124b002a2efa1a/network_map/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"enabled_by_default":false,"entity_category":"diagnostic","json_attributes_template":"{{ value_json.data.value | tojson }}","json_attributes_topic":"zigbee2mqtt/bridge/response/networkmap","name":"Network map","object_id":"zigbee2mqtt_bridge_network_map","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/bridge/response/networkmap","unique_id":"bridge_0x00124b002a2efa1a_network_map_zigbee2mqtt","value_template":"{{ now().strftime('%Y-%m-%d %H:%M:%S') }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/sensor/1221051039810110150109113116116_0x00124b002a2efa1a/permit_join_timeout/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"device_class":"duration","entity_category":"diagnostic","name":"Permit join timeout","object_id":"zigbee2mqtt_bridge_permit_join_timeout","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_permit_join_timeout_zigbee2mqtt","unit_of_measurement":"s","value_template":"{{ iif(value_json.permit_join_timeout is defined, value_json.permit_join_timeout, None) }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'homeassistant/switch/1221051039810110150109113116116_0x00124b002a2efa1a/permit_join/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"availability_mode":"all","command_topic":"zigbee2mqtt/bridge/request/permit_join","device":{"hw_version":"zStack3x0 20230507","identifiers":["zigbee2mqtt_bridge_0x00124b002a2efa1a"],"manufacturer":"Zigbee2MQTT","model":"Bridge","name":"Zigbee2MQTT Bridge","sw_version":"1.36.0"},"icon":"mdi:human-greeting-proximity","name":"Permit join","object_id":"zigbee2mqtt_bridge_permit_join","origin":{"name":"Zigbee2MQTT","sw":"1.36.0","url":"https://www.zigbee2mqtt.io"},"payload_off":"false","payload_on":"true","state_topic":"zigbee2mqtt/bridge/info","unique_id":"bridge_0x00124b002a2efa1a_permit_join_zigbee2mqtt","value_template":"{{ value_json.permit_join | lower }}"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: MQTT publish: topic 'zigbee2mqtt/bridge/state', payload '{"state":"online"}'
Zigbee2MQTT:info  2024-03-25 18:49:40: Zigbee2MQTT started!
2

Seems you lost your database. I think you will need to re-pair your devices.

1 Like
3

Yeah i think so, but the whole Zigbee2MQTT addon won’t start…

4

Power off your computer (off, no reboot) and start it again.

5

I’m running it on an Unraid server with a network coordinator.

6

My ears perked up at Unraid :slight_smile:

Did you look in your /mnt/user/appdata/zigbee2mqtt folder? Are you backing up your Appdata folder? If so, you should have a copy of your database there.

7

Ohh i don’t. Just a backup of HA on my NAS.
I don’t have that much devices so starting over is not a problem.

The problem i’m facing is that Zigbee2MQTT is not starting, so i can’t even see the network.
It says “The add-on is starting, this can take some time…” and than stops.

8

So that’s not accurate? Does the GUI respond?

HIGHLY recommend getting the Appdata backup plugin and backing up your Appdata folder. You’ll thank me later.

image

9

If i go to Zigbee2MQTT on the sidebar it doesn’t.
Also in the ADDON location within HA it’s grey.

10

Ohhhhh… I see now… ok, you are running Z2M as an HA addon. I’m guessing HA is running in a container or a VM on your Unraid box?

11

Running as a VM

12

Just restart the VM. That’s essentially a “reboot” as @francisp suggested.

13

I was confused.
The ‘reboot’ function doesn’t reboot the whole thing… :confused:

Rebooted the whole VM and it’s working!. Thanks both :heart:

1 Like