Can't install Zigbee Adapter using Add Integration

Trying to add Zigbee Home Automation. I select the Built-in serial port for the Zigbee adapter. EZSP for Adapter type. Port Speed 115200, Hardware, then Software, then None. All result in Failed to Connect.

Any ideas?

Go to Settings > System > Logs. There should be a reason why it failed.

What exact model of Zigbee coordinator are you using?

The Logs state "There are no new issues". However, I checked Home Assistant Core Log and it states on 6/28 - "2026-06-27 18:15:02.819 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant" .

I should also mention - I'm a Newbie so, not sure what the Zigbee coordinator is...but here's a guess...Home Assistant Green, Rockchip RK3566 SoC with quad-core Arm Cortex-A55 CPU

This is normal. It will pop up each time you restart HA & will generate a separate warning for each custom integration you have installed. Nothing to worry about.

Well, looks like we found your issue! Home Assistant Green doesn't have a zigbee coordinator built in. Zigbee Home Automation requires a zigbee coordinator to communicate with HA. That's why you can't set it up. I suggest you read the ZHA Docs to familiarise yourself with how Zigbee works.

If you want to learn more about Zigbee after reading the above, the cookbook section of the forum has a bunch of topics on the subject.

Thanks for getting back to me so quickly. I do have a ZBT-2 and tried that but had the same issue.

Oops - I see it has one of the recommended Radio adapters.

Ah, so you do have a coordinator. I'm a bit confused about your last message though - did you manage to get it working?

I just did! I was coming back to thank you for your help and the link to the information. :slightly_smiling_face: