Can't log into HA App on iOS - NSURLErrorDomain -1003

[doofesohr (Manuel)]

Hello there,
So far I only used the Android App without any problems. But now I need to integrate three users with iphones. So far so good. The App found the IP used and they could login.
Now I switched over the instance to use Let’s Encrypt and the “NGINX Home Assistant SSL proxy”. On android I just switched over from the IP to the now used URL without any problems.
On iOS I get an “NSURLErrorDomain -1003” error and can’t login.
The URL (and it’s DNS) is only available within a specific network that all these devices are in. Using Safari I can easily get to the website and also login. So what is the app doing differently?

Best Regards

doofesohr

[fahadshery]

Have you fixed it? I am getting the same error. I can login via local network as well as domain name using https

[zacwest]

-1003 is a DNS error, which means the hostname you’ve provided can’t be resolved. Check your DNS server configuration as well as the hostname you have set to make sure they are valid.

[fahadshery]

I can open home assistant using web browser with no issues. I can login both locally and via the https://homeassistant.example.com. It’s just the iOS app that is throwing error being connected to the same Network via the same router as my laptop.

[zacwest]

Are you using the same URL? Manually entering it may work around a typo in your config. If that doesn’t help you can export logs and drop them here and I can take a look.

[Nicols07]

enable data in home assistant app settings on ios (phone settings not in app)

[Rad0]

Where is this?

[Nicols07]

[nico4 (dev)]

Hello Fahashery,

Have you been able to solve your problem?
I have the same problem as you and it doesn’t work with Nicols07 solution.

Thank you

[nico4 (dev)]

Hi Zacwest,

I have the same problem as Fahadshery. I’ve posted the log file. If you can help me. I thank you.
Here is the problem:

Diablotin