Can't start Zigbee2MQTT with SONOFF Zigbee 3.0 USB zbDongleP

I installed zbDongleP with flashed latest firmware. I have HASS on VM in a DS920+, USB passed in, I have MQTT running fine. Error is in Zigbee2MQTT log

image

I don’t know what this means.

[13:21:24] INFO: Handing over control to Zigbee2MQTT Core ...
Zigbee2MQTT:info  2022-09-26 13:21:27: Logging to console and directory: '/config/zigbee2mqtt/log/2022-09-26.13-21-27' filename: log.txt
Zigbee2MQTT:info  2022-09-26 13:21:27: Starting Zigbee2MQTT version 1.27.2 (commit #unknown)
Zigbee2MQTT:info  2022-09-26 13:21:27: Starting zigbee-herdsman (0.14.53)
Zigbee2MQTT:error 2022-09-26 13:21:52: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-09-26 13:21:52: Failed to start zigbee
Zigbee2MQTT:error 2022-09-26 13:21:52: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-09-26 13:21:52: Exiting...
Zigbee2MQTT:error 2022-09-26 13:21:52: Error: SRSP - SYS - getExtAddr after 6000ms
    at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/src/utils/waitress.ts:64:35)
    at listOnTimeout (node:internal/timers:559:17)
    at processTimers (node:internal/timers:502:7)
[13:21:53] INFO: Handing over control to Zigbee2MQTT Core ...
Zigbee2MQTT:info  2022-09-26 13:21:56: Logging to console and directory: '/config/zigbee2mqtt/log/2022-09-26.13-21-56' filename: log.txt
Zigbee2MQTT:info  2022-09-26 13:21:56: Starting Zigbee2MQTT version 1.27.2 (commit #unknown)
Zigbee2MQTT:info  2022-09-26 13:21:56: Starting zigbee-herdsman (0.14.53)
Zigbee2MQTT:error 2022-09-26 13:22:17: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-09-26 13:22:17: Failed to start zigbee
Zigbee2MQTT:error 2022-09-26 13:22:17: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-09-26 13:22:17: Exiting...
Zigbee2MQTT:error 2022-09-26 13:22:17: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
    at Zigbee.start (/app/lib/zigbee.ts:58:27)
    at Controller.start (/app/lib/controller.ts:101:27)
    at start (/app/index.js:109:5)
[13:22:18] INFO: Handing over control to Zigbee2MQTT Core ...
Zigbee2MQTT:info  2022-09-26 13:22:21: Logging to console and directory: '/config/zigbee2mqtt/log/2022-09-26.13-22-21' filename: log.txt
Zigbee2MQTT:info  2022-09-26 13:22:21: Starting Zigbee2MQTT version 1.27.2 (commit #unknown)
Zigbee2MQTT:info  2022-09-26 13:22:21: Starting zigbee-herdsman (0.14.53)
Zigbee2MQTT:error 2022-09-26 13:22:35: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-09-26 13:22:35: Failed to start zigbee
Zigbee2MQTT:error 2022-09-26 13:22:35: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-09-26 13:22:35: Exiting...
Zigbee2MQTT:error 2022-09-26 13:22:35: Error: SRSP - SYS - getExtAddr after 6000ms
    at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/src/utils/waitress.ts:64:35)
    at listOnTimeout (node:internal/timers:559:17)
    at processTimers (node:internal/timers:502:7)
[13:22:36] INFO: Handing over control to Zigbee2MQTT Core ...
Zigbee2MQTT:info  2022-09-26 13:22:39: Logging to console and directory: '/config/zigbee2mqtt/log/2022-09-26.13-22-39' filename: log.txt
Zigbee2MQTT:info  2022-09-26 13:22:39: Starting Zigbee2MQTT version 1.27.2 (commit #unknown)
Zigbee2MQTT:info  2022-09-26 13:22:39: Starting zigbee-herdsman (0.14.53)
Zigbee2MQTT:error 2022-09-26 13:22:59: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-09-26 13:22:59: Failed to start zigbee
Zigbee2MQTT:error 2022-09-26 13:22:59: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-09-26 13:22:59: Exiting...
Zigbee2MQTT:error 2022-09-26 13:22:59: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
    at Zigbee.start (/app/lib/zigbee.ts:58:27)
    at Controller.start (/app/lib/controller.ts:101:27)
    at start (/app/index.js:109:5)
[13:23:00] INFO: Handing over control to Zigbee2MQTT Core ...

I got debug logs, they’re not useful

info  2022-09-26 13:34:06: Logging to console and directory: '/config/zigbee2mqtt/log/2022-09-26.13-34-06' filename: log.txt
info  2022-09-26 13:34:06: Starting Zigbee2MQTT version 1.27.2 (commit #unknown)
info  2022-09-26 13:34:06: Starting zigbee-herdsman (0.14.53)

What’s wrong?

Your picture show ZHA trying to,connect to the dongle. You try the same with zigbee2mqtt. You can only use one software on one zigbee dongle.

If you would like to use zigbe2mqtt, then delete the ZHA integration and choose ignore when it auto detect on the reboot. Afterwards zigbee2mqtt should be able to a connect.

1 Like

I see. I thought that was part of the zigbee2mqtt because it detected after installing. That is rather confusingbecause I thought ZHA was also an addon.

I will now try to continue the rest of the tutorial. Thanks.

Sir, did you get it going? Thank you!