# clickAction / actionable notification buttons not navigating (iOS, HA Core 2026.7.1)

clickAction / actionable notification buttons not navigating (iOS, HA Core 2026.7.1)

I tried with Claude so get actionable notifications to open a live stream of my ring cams when I get a notification but it doesnt works.
Claude gave me these information to post a topic here. I Hope you understand it and I hope you can help me!
Thank you

Summary

clickAction and actionable notification action buttons (action: URI) are
completely non-functional on my iOS device. Tapping a notification, or tapping
an action button inside an expanded notification, always opens the app to the
last-viewed screen instead of navigating to the URL specified in the payload.
No errors are logged on the HA side.

Environment

  • Home Assistant Core: 2026.7.1
  • Install type: Home Assistant OS / Supervised (add-on based setup)
  • Notify target used: notify.mobile_app_<device> (legacy per-device service,
    not the new 2026.5 notify entity)
  • Relevant add-ons: Ring-MQTT with Video Streaming (uses embedded go2rtc),
    HACS AlexxIT/WebRTC custom integration

Steps already taken (troubleshooting checklist)

  • Confirmed app was fully force-quit (not just backgrounded) before testing
  • Reset Push ID via Settings > Companion App > Notifications > Reset,
    force-quit, reopened app, restarted Home Assistant per official docs
  • Checked HA error_log / system log around notification send time — no
    errors logged for the affected test notifications
  • Verified notify.mobile_app_<device> service call itself succeeds
    (success: true in the service response every time)

Payload variants tested (all fail identically)

  1. Relative path to a custom (non-default) dashboard sub-view:
    clickAction: /dashboard-versuch/kamera-haustur
  2. Relative path to a standalone hidden dashboard
    (show_in_sidebar: false): clickAction: /kamera-carport/live
  3. Relative path to the built-in default dashboard
    (a view that definitely exists): clickAction: /lovelace/energie
  4. Same target, with /lovelace/ prefix removed for a non-default dashboard
    (per docs, /lovelace/ should only apply to the default dashboard;
    tested per docs guidance) — no change
  5. Full absolute URL instead of relative path:
    clickAction: http://homeassistant.local:8123/kamera-carport/live
  6. Legacy category + push.actions array with a URI action
  7. Modern inline actions array (2021.5+ syntax) with a URI action,
    testing the actual action button (not just notification tap)

Every single variant produces the same result: the notification is
delivered, but tapping it (or tapping the action button after
expanding/long-pressing) only opens the app to whatever screen was last
open — never the specified path. This includes the officially-documented
/lovelace/<default-dashboard-view> case, which should be the most basic,
guaranteed-to-work case per the docs.

Expected behavior

Per official docs (Introduction | Home Assistant Companion Docs
and .../actionable-notifications), tapping the notification or an action
button with action: URI and a relative /lovelace/... path should navigate
directly to that dashboard view.

Additional notes

  • Found a similar unresolved community report from Jan 2025 with an
    identical symptom description ("opens the app but doesn't navigate to
    the dashboard") after a HA update:
    Notification clickAction stopped working after latest update
  • Aware that HA 2026.5 introduced mobile app notify entities
    (notify.send_message) alongside the legacy notify.mobile_app_*
    service. I am still using the legacy service, but wondering if this
    migration introduced a regression affecting the legacy path's
    clickAction/actions handling as well.

Question

Is this a known regression tied to a specific Companion app or HA Core
version? Is there a diagnostic (e.g. device-side logs, or a way to confirm
the app actually received and parsed the notification payload's URL/action
fields) I can pull to help narrow this down further?

Happy to provide additional diagnostics (HA logs, full automation YAML,
etc.) on request.

Hi @Flash2408,
Did you try to set it up following the documentation?

Edit: I'm reading now that you mentioned that you consulted the docs. Paste the code that you are using.