I could use some assistance to troubleshoot my IoS app crashing every time I try to use it. I have uninstalled and reinstalled and even used Testflight to install the latest beta version to see if that makes any difference. Basically whenever I launch the app either on my home network or remote, I click around in the interface and it starts to lag and crash within 2 minutes. I have looked in the app even log under debugging but it hasn’t given me any information about the crash. I have updated my phone to IOS 16.4 as well and no change has been observed. Where do I start to troubleshoot the problem?
I have the same, did you manage to fix it?
Sadly, I ended up reinstalling HA and rebuilding from scratch, not even rebuilding it and restoring it would help the situation. I am using all of the same integrations, addons, automations, blueprints, etc, so I never figured out what was causing the issue.
I assume you cleared the cache and all data for the app (or whatever the iOS equivalent is called), uninstalled and reinstalled?
Absolutely, even enrolled in the IOS app beta so I could try a different version of the app. Still crashes after about 30 seconds
I’m having the same issue here.
On the companion app, I entered in the configuration and saw that there were 2 servers configured on the menu (same twice). I removed one and now the app on IOS works better. It still crashes, but it is somewhat usable.
Well, my app crashing is back. I can open HA using my browser on my device and it will stay open all day, but maybe a minute of the companion app and it crashes. It also crashes on every other phone connected to my instance. How do I debug what could be causing this?
Same issue. Basically unusable for me now. Are there logs we can look at for the companion app?
I haven’t been able to find much information. By chance do you use a reverse proxy in front of home assistant? NGINX, or even access remotely through Nabu Casa? It seems like going through the reverse proxy isn’t working well with my app.
This is happening now every time I open the App 2024.9.5 on two different servers. App crashes 10-60s after opening.
Same thing here. Sadly I am not using it anymore on AAOS. Crashing after 20s, in a Megane ETech car