Compatibility between Aeotec Water Sensor 7 and Zooz 800

Installation
1

Hi All,

I’m trying to install an Aeotec Water Sensor 7 Pro (ZWA019-C / EU version) using a Zooz 800 Z-wave stick (purchased in US, but RF region set to EU via Z-Wave JS UI). When I try to add the device via Z-Wave JS, it doesn’t seem to find the Water Sensor, despite me activating inclusion mode / trying QR code etc.

I suspect the radio frequency/region might be the issue, but not entirely sure. I was previously able to pair my Zooz 800 (US region) and a Ring Keypad (EU region) using the above method.

Any help would be greatly appreciated!

2

Try excluding the device first.

Make sure the controller region is set to “Europe”, not “Default (EU)”.

3

Brilliant - that worked! Thanks

1 Like
4

Which one? :laughing: