I bought Raspberry Pi with HAOS installed on an SSD. Have connected to my home network via Ethernet and it has an ip address. When I try to connect from my PC I am told connection refused. When I try to connect via HA app on iPad scanning for servers does not find anything and when I use the manual entry http://192.168.0.78:8123 it says could not connect to server NSURlErrorDomain 1004
Any advice on how to proceed will be welcome.
Are you able to ping 192.168.0.78? If you can, then try to open an incognito window on your browser to see if you can connect to eliminate any potential add-on issues in your browser. If you can’t ping that address then there’s something else going on.
Is it safe to assume that address was picked up from DHCP? If not, are you sure that nothing else has the .78 address?
Ping result is
PING 192.168.0.78 (192.168.0.78): 64 data bytes
72 bytes from 192.168.0.78: seq=0 ttl=64 time=10.000 ms
72 bytes from 192.168.0.78: seq=1 ttl=64 time=0.000 ms
— 192.168.0.78 ping statistics —
3 packets transmitted, 2 packets received, 33% packet loss
round-trip min/avg/max = 0.000/5.000/10.000 ms
When I check it is the only device with that address.
Tried incognito using Chrome and get unreachable message.
Try to get to the observer at 192.168.0.78:4357, does that work?
That connects
When using Fing on iPhone it finds it fine with no packet loss when pinged.
This seems silly to ask, but have you tried powering off the rPi completely and back on? Also, how is your SSD connected - directly into the USB or via a hub?
SSD is in case.
What is the safest way to restart the Pi?
It is in an Argon case with WD SSD
Do you mean the rPi and SSD exist in the same case? Make sure you have the proper power supply then because generally you hang the SSD off of a powered USB hub to overcome any limitations with power (and this will be even more important as you add Z-Wave/Zigbee/Bluetooth dongles).
As for restarting, I would use the HA console you have there and put in host shutdown, when it’s done then pull the plug and let it sit for a minute and plug it back in again.
All done, retried connection and cannot find server still. Does find observer.
As to case and power supply all fine,
Perhaps you have a bad image, since you have nothing to lose and it doesn’t take much time try re-imaging the drive with HA again.
I use the exact same case. It’s designed with a high end power supply.
Reading through this I agree. I’d start with a new image. Somethings up.
There was an issue with images coming off Balena Etcher a month or two ago that caused DNS issues. But I thought that was fixed.
Where’d you pull the image and what did you use to put it down on your SSDs?
Ah, I bought it already installed. I will have start from scratch. Will contact the guy I bought it off for advice
You can re-image that yourself quite easily, but you might need to get a USB adapter for the drive so you can connect it to your computer.
It takes a good amount of time to configure the server the first time. Especially on a pi… Wait a couple hours and try 8123 again maybe…
His screenshot says the server is running, I think when it’s still setting up the HA info shows it as starting still doesn’t it?
Not sure. I just remember being able to see observer but needing to wait close to a half hour (installing on a virtual machine with Intel I5). But if I recall, the page error I got was “connection refused” when I tried it. Just thought it might be a setup thing.
You can check the logs…
Type supervisor logs or core logs at the Linux prompt…
My money is his installer used Balena last month for the build and unless it shipped with a fresh 2022.10.x im not sure about anything. I’m laying down the image first, then troubleshooting that install if it gives me issues.
