Complete Zigbee integration failure

Configuration Zigbee
1

I use a SkyConnect and ZHA to run about 30 devices in my home; mostly Aqara light switches and door sensors, ThirdReality smart plugs, and a few IKEA remotes and Vallhorn motion detectors. All name-brand Zigbee equipment. The ZHA integration on my HA says my SkyConnect “Failed Setup” and all Zigbee devices are unavailable. I tried reboots, a different USB extender, different USB ports on my RPi, and finally in desperation replaced my install from a backup from before the 2024.11.2 update. That fixed the problem immediately, but only temporarily. After a couple of hours, everything was broken again, even on the previous version. Anybody have any thoughts?

Thanks!

2

Look through your logs.

3

Power issues? Do you have any other USB devices? The RPi can struggle to support more than one. A powered USB hub is a good idea, but it should be USB 2 for a Zigbee dongle.

4

There are a couple of errors shown in the logs, but aim not sure what they mean. I think the first is just saying that the SkyConnect is unavailable.

Logger: homeassistant.components.logbook.processor
Source: components/logbook/processor.py:259
integration: Logbook (documentation, issues)
First occurred: November 17, 2024 at 2:25:31 PM (97 occurrences)
Last logged: November 17, 2024 at 2:25:31 PM

Error with zha describe event for zha_event
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/logbook/processor.py", line 259, in _humanify
    data = describe_event(event_cache_get(row))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/logbook.py", line 44, in async_describe_zha_event
    zha_device = async_get_zha_device_proxy(
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/helpers.py", line 1060, in async_get_zha_device_proxy
    zha_gateway_proxy = get_zha_gateway_proxy(hass)
                        ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/helpers.py", line 1039, in get_zha_gateway_proxy
    raise ValueError("No gateway object exists")
ValueError: No gateway object exists

There’s a second one that I think also is just about the SkyConnect being unavailable.

Logger: zigpy.zcl
Source: runner.py:189
First occurred: November 17, 2024 at 1:54:42 PM (1 occurrences)
Last logged: November 17, 2024 at 1:54:42 PM

[0xD8A7:1:0x0020] Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/zigpy/endpoint.py", line 270, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/device.py", line 378, in request await send_request() File "/usr/local/lib/python3.12/site-packages/zigpy/application.py", line 841, in request await self.send_packet( File "/usr/local/lib/python3.12/site-packages/bellows/zigbee/application.py", line 824, in send_packet raise zigpy.exceptions.DeliveryError( zigpy.exceptions.DeliveryError: Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074> The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/zha/zigbee/cluster_handlers/general.py", line 630, in check_in_response await self.checkin_response(True, self.CHECKIN_FAST_POLL_TIMEOUT, tsn=tsn) File "/usr/local/lib/python3.12/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 84, in wrapper with wrap_zigpy_exceptions(): File "/usr/local/lib/python3.12/contextlib.py", line 158, in __exit__ self.gen.throw(value) File "/usr/local/lib/python3.12/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 76, in wrap_zigpy_exceptions raise ZHAException(message) from exc zha.exceptions.ZHAException: Failed to send request: Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>

These are the only two im finding that mention Zigbee or ZHA, though.

5

I have one other USB device, the SSD that’s the boot drive for the Pi. No errors from it, though, and I haven’t changed any of the hardware in more than a year. In fact, adding the SkyConnect was the most recent change.