Conbee 2 no longer detected

Hi everyone,

I am having problems with my conbee 2 setup as the dongle fails to be seen by HA in the hardware section of the configurator (only my ssd is shown). I have restarted and rebooted numerous times, only to be met with disappointment when I check the hardware section again.

I have it connected via a usb extension cable to negat the RF interference from the Pi, but the fact that it is not detected is much more concerning, since it was working previously (all be it temperamentally).

Thanks for any help,

EDIT:

Okay, so it weirdly just showed up, but when I go into the webui, under gateway --> Firmware it still says disconnected.

Honestly, I am starting to think I have wasted my money on this temperamental rubbish!