Conbee 2 on Intel NUC, Works with Core but not OS

Configuration Zigbee
1

Hello,

I’m having a weird issue with the Conbee 2 stick and Home Assistant OS.
Been reading the forums and seen a few threads on Intel NUC’s and their USB3.0 that could cause issues. But my problem seems to differ a bit.

Let me explain:
The first time i had setup Home Assistant this was via the Python 3 installation on my NUC that has Ubuntu 20.04 server installed. I installed Deconz and added it in the Home Assistant.
This worked fine and i had my RGBW strips up and running like a charm.

Since i’m an beginner i tried to read and watch as much as possible and learned about the different versions and it was suggested to run the OS version as it would be optimal and support addons so i could backup to Google drive and much more.

I did just that: Took out the SSD and flashed it with the latest NUC build

https://github.com/home-assistant/operating-system/releases/download/6.2/haos_generic-x86-64-6.2.img.xz

Installed the Deconz addon and set the USB (USB was listed in the configuration), started the addon and could login to the Deconz site and set the Conbee 2 gateway.

Now the fun started, whatever i did i could not couple the lights or anything else.
(And yes i reset all the lights to allow them to couple again).

After a few hours i gave up and installed Ubuntu server again and installed it via the Python 3 method again. And lo and behold, The Conbee 2 stick worked fine again. I could add lights again and they are working fine in Home Assistant again.

Annoyed that i cannot figure out why OS wont work. Anyone any ideas or clues?

TLDR version: Conbee 2 (Deconz) works fine on Core version but not OS version.

Edit: Threw Esxi on the NUC and installed the VM and a small linux server (ubuntu 20.04 server)
On the linux server is the Deconz software and the VM makes contact with that. That works.
Installing the USB on the VM with HA still does not work.

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2

Is the stick placed directly in the usb3 port?

3

Tested both, so connected to the USB 3.0 ports front and back directly and via an USB 2.0 extension cable.
The NUC in question is D34010WYK (older model, was a Kodi pc)
In case of HA OS: Both direct and via the extension cable no dice.
Running both HA OS the Deconz software installed on VM’s (Both on the NUC, 1 the OS VM and the other a Linux Ubuntu 20.04 Server VM) So still the same NUC with the Conbee stick passed through to the Ubuntu server both direct and with the extension cable works
(In HA i added the Deconz with intergration)

4

Ok, so HA lives in a VM and the deconz addon inside the VM won’t work with the stick?
If so, it is a docker or VM problem. Add-ons are nothing more than a docker container. Maybe the USB routing doesn’t work as expected from your VM to docker?

5

Inside the HA VM the Deconz addon will not work with the stick yes. I can set the USB path but it just does not talk to it correctly somehow.
Like i said in the OP i also but the xy image directly on the SSD and got the same result with HA running on the NUC directly.

Installing the Deconz software anywhere else will just work. Even if its the same machine (NUC) and its running in a VM atm.

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usbdevice

6

Ok. Odd. What did you set as path to the stick?

7

I dont know the path as i didnt write it down. But i used the GUI for configuration and from the pull down menu the USB would show up and disappear when i pulled it out. So at least it looked like it detected the stick.

8

And that was all with the USB extension cable in between? Because that is vital.

9

Yes, as soon as i read about the USB3.0 problems i used a 1m extension cable (2.0)

10

Than I’m out of options. Sorry.

11

Thanks for the effort. And atm my 2 VM solution is working perfectly so i can tinker away with HA and try things out and screw up that way :smiley:
(I already installed snapshot backup…)

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