Conbee II firmware upgrade, zigbee devices offline

pi3tr45 · February 6, 2023, 2:05pm

I’ve got haos installation on proxmox and using z2m through conbee 2 usb stick.

I’ve decided to update the firmware (from 0x26580700 I think to 0x26780700).
After full restart of the vm, z2m starts and loads all the devices from the files, however non of the devices are seen on the network anymore (last_seen is not updated, none of the commands reach any of the device, none of the device report anything).

I tried enabling paring mode on one of the device and in z2m but nothing changed. I force removed the device and tried adding again - nothing changed. The device hasn’t been added.

z2m logs:

debug 2023-02-05 22:45:40: Loaded state from file /config/zigbee2mqtt/state.json
info  2023-02-05 22:45:40: Logging to console and directory: '/config/zigbee2mqtt/log/2023-02-05.22-45-39' filename: log.txt
debug 2023-02-05 22:45:40: Removing old log directory '/config/zigbee2mqtt/log/2023-01-21.12-56-29'
info  2023-02-05 22:45:40: Starting Zigbee2MQTT version 1.30.0 (commit #unknown)
info  2023-02-05 22:45:40: Starting zigbee-herdsman (0.14.89)
debug 2023-02-05 22:45:40: Using zigbee-herdsman with settings: '{"adapter":{"concurrent":null,"delay":null,"disableLED":false},"backupPath":"/config/zigbee2mqtt/coordinator_backup.json","databaseBackupPath":"/config/zigbee2mqtt/database.db.backup","databasePath":"/config/zigbee2mqtt/database.db","network":{"channelList":[11],"extendedPanID":[221,221,221,221,221,221,221,221],"networkKey":"HIDDEN","panID":6754},"serialPort":{"adapter":"deconz","path":"/dev/ttyACM0"}}'
info  2023-02-05 22:45:41: zigbee-herdsman started (resumed)
info  2023-02-05 22:45:41: Coordinator firmware version: '{"meta":{"maintrel":0,"majorrel":38,"minorrel":120,"product":0,"revision":"0x26780700","transportrev":0},"type":"ConBee2/RaspBee2"}'
debug 2023-02-05 22:45:42: Zigbee network parameters: {"channel":11,"extendedPanID":"0xdddddddddddddddd","panID":6754}
info  2023-02-05 22:45:42: Currently 39 devices are joined:
...
...
...
info  2023-02-05 22:45:42: Zigbee: disabling joining new devices.
error 2023-02-05 22:46:42: Failed to set permit join to false
info  2023-02-05 22:46:42: Connecting to MQTT server at mqtt://core-mosquitto
debug 2023-02-05 22:46:42: Using MQTT login with username: xxxxxxxxx
info  2023-02-05 22:46:42: Connected to MQTT server
info  2023-02-05 22:46:42: MQTT publish: topic 'zigbee2mqtt/bridge/state', payload 'online'
info  2023-02-05 22:46:44: Started frontend on port 0.0.0.0:8099
debug 2023-02-05 22:46:44: Received MQTT message on 'zigbee2mqtt/bridge/config' with data '{"commit":"unknown","coordinator":{"meta":{"maintrel":0,"majorrel":38,"minorrel":120,"product":0,"revision":"0x26780700","transportrev":0},"type":"ConBee2/RaspBee2"},"log_level":"debug","network":{"channel":11,"extendedPanID":"0xdddddddddddddddd","panID":6754},"permit_join":false,"version":"1.30.0"}'
debug 2023-02-05 22:46:44: Received MQTT message on 'zigbee2mqtt/office_scene/availability' with data 'online'
debug 2023-02-05 22:46:44: Received MQTT message on 'zigbee2mqtt/Office Scene/availability' with data 'online'
debug 2023-02-05 22:46:44: Received MQTT message on 'zigbee2mqtt/living_room_tree_lights/availability' with data 'online'
debug 2023-02-05 22:46:44: Received MQTT message on 'zigbee2mqtt/Living Room Tree Lights/availability' with data 'online'
info  2023-02-05 22:46:44: MQTT publish: topic 'zigbee2mqtt/bridge/config', payload '{"commit":"unknown","coordinator":{"meta":{"maintrel":0,"majorrel":38,"minorrel":120,"product":0,"revision":"0x26780700","transportrev":0},"type":"ConBee2/RaspBee2"},"log_level":"debug","network":{"channel":11,"extendedPanID":"0xdddddddddddddddd","panID":6754},"permit_join":false,"version":"1.30.0"}'

Where should I go from here? That was my first firmware upgrade on conbee dongle and that isn’t the expirence I was expecting…

VDRainer · February 6, 2023, 3:10pm

From

github.com/Koenkk/zigbee2mqtt

Lights go unresponsive from time to time

opened 12:13PM - 08 Nov 21 UTC

closed 12:02AM - 05 Jun 22 UTC

hmorkemo

problem stale

Many of my lights (Ikea and Philips) go unavailable from time to time (several times pr. week), and can't be contolled. After a while, sometimes, they come back online again. Sometimes a refresh in the z2m device panel brings the light back to life. But usually that doesn't help. Often I have to delete / add it. It seems like the lights farthest away from the controller suffer the most. All lights are quite evenly distributed in and around the house. The farthest distance from the ConBee is 20 meters. They are uncontrollable both from HA and from the Zigbee2mqtt UI. The same problem occurs with my Ikea Fyrtur blinds from time to time. Typical error message in the zigbee2mqtt log: "Publish 'set' 'state' to 'Utebod Lys2' failed: 'Error: Command 0x5c0272fffe840e54/1 genOnOff.off({}, {"sendWhenActive":false,"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (no response received)'" I have 55 mains powered devices (Ikea and Philips lights, wall plugs). 48 battery powered devices (Sensors, fyrtur blinds, switches). What could be the reason for this behaviour, and what can I do to make it stable? My config file: ``` data_path: /config/zigbee2mqtt external_converters: [] devices: devices.yaml groups: groups.yaml homeassistant: true permit_join: false mqtt: base_topic: zigbee2mqtt user: xxxxxx password: xxxxxxx serial: port: >- /dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE2434862-if00 adapter: deconz advanced: log_level: warn pan_id: 62369 channel: 25 network_key: - x - x availability_blocklist: [] availability_passlist: [] device_options: {} blocklist: [] passlist: [] queue: {} frontend: port: 8099 experimental: {} socat: enabled: false master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777 slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5 options: '-d -d' log: false ``` ## What happened Lights stop responding to Zigbee2Mqtt. ## What did you expect to happen Normal lights on/off for all lights. ## How to reproduce it (minimal and precise) This happens spontaneoulsy, it seems, with no prior action ## Debug info Zigbee2MQTT version: 1.22.0-2, Zigbee channel 25. Far away from any local WiFi channels (1, 6 and 8). Adapter hardware: Conbee II Adapter firmware version: 26720700, updated 7.nov. HA Core 2021.11.1, Supervisor 2021.10.8

BTW: I’m having no issues running FW 0x26780700 with Z2M.
Hope that helps.

pi3tr45 · February 7, 2023, 4:25pm

I decided to upgrade the firmware for one specific device as a solution provided on the z2m github. So I wouldn’t really like to come back. Also, the devices are not dropping randomly. It looks like I can’t add any of the devices back again.