ConBee II not able to be configured

Installation Home Assistant OS
1

Hi,

I’m having issues connecting my ConBee II stick to Home assistant. I’ve not been using this for a while, but I recently wanted to add ZHA. I get an message that it is discoverd:
image

But whenever I try to configure it, I get: “Failed to probe the usb device”

I’m running HassOS in a proxmox vm. I’ve tried passing my stick via every option possible in proxmox, all have the same result, in the logs I can see the following:
image

Could anybody help me further?

HassOS: 7.0 (issue was already present on 6.6)
Supervisor: 2021.12.1 (but already having issues for a couple of versions)

2

Is it connected through a USB 3 port? Try a extension cable and place it far away from USB3 ports. They interfere with conbee sticks.

3

Make sure deconz is not installed. Only one Zigbee integration can use the same stick at the same time.

1 Like
4

I have a intel nuc, which only has USB 3 ports, but I’ve added an old usb-hub inbetween. So it should be running on USB 2.0

Also I’ve configured it in proxmox as a 2.0 interface (there is a checkbox for USB 3.1)
image

5

Deconz is uninstalled.

6

I have the same issue but with a raspberry pi 4 model b.
Trying already since several days. With deconz or with ZHA or even have it on another RPI with Zigbee2MQTT. Just nothing works.
I have my extension cable. Conbee is plugged into USB 2 (have an SSD in the USB 3 port). Original power supply with 3.1 A
Still the same issue. it shows up, but as soon as i want to configure it, it wont be able to connect. And if i get it to connect, no Zigbee device will ever be detected. It only worked when i detached my SSD…

Im really thankful if someone can help.

7

RESOLVED: Bad firmware on the device. Manually updating it fixed it: Update deCONZ manually · dresden-elektronik/deconz-rest-plugin Wiki · GitHub

2 Likes
9

Same for me, updated and then no issues anymore.

1 Like
10

I have the same issue. Was using Deconz integration but I removed it.

I updated the firmware to https://deconz.dresden-elektronik.de/deconz-firmware/deCONZ_ConBeeII_0x26720700.bin.GCF

but same result “Failed to probe the usb device”

Did you install a specifc firmware? (could try that… before I was running deCONZ_ConBeeII_0x26660700.bin.GCF) But it’s really strange because if the firmware was not OK, using the lights from the deconz local website would not work at all no?

Thanks.

11

I added ‘privileged: true’ in my docker-compose… now it’s spinning for about 30sec but same result at the end.