Configuration of Nest Hello Binary Sensors

Configuration
1

Hi

I’m a new HA user but reasonably technically minded.

I’ve successfully configured the Nest component component and I’m now seeing the following sensors:

binary_sensor.entryway_camera_motion_detected
binary_sensor.entryway_camera_online
binary_sensor.entryway_camera_person_detected
binary_sensor.entryway_camera_sound_detected

However, the motion, person and sound sensors are not triggering from off to on even though motion and person detection is showing in the Nest app. The Overview page for each of the sensors is just showing as permanently “Clear”.

I can see the following in the HASSIO log file when some form of motion is detected so I know events are being captured but can’t work out why the sensors aren’t triggering.

018-12-21 21:33:25 DEBUG (Nest update listener) [homeassistant.components.nest] dispatching nest data update
2018-12-21 21:33:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:33:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:34:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:34:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:35:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:35:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:36:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:36:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:37:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:37:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:38:16 DEBUG (Thread-2) [nest.nest] <<< put event
2018-12-21 21:38:16 DEBUG (Nest update listener) [homeassistant.components.nest] dispatching nest data update
2018-12-21 21:38:28 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:38:58 DEBUG (Thread-2) [nest.nest] <<< keep-alive event
2018-12-21 21:39:16 DEBUG (Thread-2) [nest.nest] <<< put event
2018-12-21 21:39:16 DEBUG (Nest update listener) [homeassistant.components.nest] dispatching nest data update.

I’ve performed the HASSIO setup on both a Raspberry Pi and as a virtual machine, both with the same outcome.

Hope someone can help as I’ve spent many an hour trying to work out what the problem is.

Thanks for your help.

2

Did you figure this out yet? I have the same problem, but didn’t want to go down the rabbit hole without double checking.

In my case I have two Nest Outdoor cams which work correctly including person and motion detection events in HA. But my Hello doorbell events don’t show up in HA. Cam status shows connected. I also tried zones: the zone activity sensor shows up in HA, but no events from Hello make it through.

3

I followed this which seems to have resolved my issue for now https://github.com/jkoelker/python-nest/issues/92#issuecomment-450034586

4

Thanks, that resolved things for me also! FYI in troubleshooting I also discovered that some small minority of events for my Outdoor cams were getting filtered out as well, probably for the same reason.

5

Glad that helped to resolve it

6

It seems as if recently my nest hello binary_sensors started working also. Problem now is they don’t turn off. They show “person detected” for like 4-5 hours at a time. I noticed that possible @twinchoke made the same claim in the github link above but no other mention of it. Any help would be greatly appreciated.