Contemplating a change from our old ADT monitored alarm and I’ve got Verisure booked to give us a quote to see how they compare. I see there is integration available but I’ve also seen posts that suggests some installs are not compatible with HA.
Are there any pertinent questions I should ask the sales people? Does anyone have views on them? I’m in the UK.
It’s an unofficial API that the integration is using so the sales reps will definitely not know unfortunately.
Verisure has completely different systems/products throughout Europe and when I look at the UK system it seems to be a bit different to the Scandinavian one that is confirmed to work
However when I look at the app, UK uses the same app and therefore should use the same web API as well.
Scandinavian based system:
UK system
The Verisure systems confirmed not working is the one used in Spain for example which has a completey different app and web login.
Easiest thing you can ask the sales reps is if the UK system uses https://mypages.verisure.com/login to access the system from the web, if it does it should work with HA
Worth to keep in mind is that since the integration is using an unofficial API, Verisure can indeed shut this down at any time. The integration is also limited in how much it can poll for updates etc so it’s not the quickest to get updates from sensors etc in the alarm
Thanks very much, that’s just the sort of information I was looking for.
I certainly won’t base my decision on HA compatibility, but it’ll be a “nice to have”, even if it could sadly disappear without warning!
