There have been some issues with clients not getting updated with daylight saving time change, but a restart of the client have solved that.
Is there somewhere in the logs we can look to see what is triggering this to help debug it?
Or even just some way to turn it off would be good.
DST started a month ago here in the states, and this issue just started yesterday. Iāve restarted HA core, OS and clients several times since DST started. I suspect this is unrelated.
Hopefully this will fix it:
That fix does not seem to have any relation to the issue described here.
The fact that some of you see another dashboard at times, but HA are only serving one dashboard at all times, so that means your client must pull the other dashboard from somewhere else and that is from the browser cache. It has simply not been cleared completely.
To be clear, I am not seeing another dashboardā¦ and the dashboard does not appear to change when clicking refresh. I only have one dashboard and itās the stock, never-been-changed dashboard. I believe thereās something else afoot here.
Beside clearing all cache and attempting to login/browse through private mode, how else would I go about clearing said cache?
It depends on your browser, but sometimes it is not enough to use the quick shortcut of holding down SHIFT/CTRL/Other key and press refresh. In those cases you need to find the clear cache function in the settings and clear it from there.
Thatās what Iāve doneā¦ my cache is clearā¦ and private browsing doesnāt use cache anyway. Again, I think something else is afoot.
What I have noticed is it appears if a single sensor value changes when that browser tab is not in focus I get the refresh prompt. Nothing else about my dashboard changes.
For those who are seeing this issue, are you similarly seeing one sensor (or any entity) value change? And nothing else???
If youāre using chrome:
- Head to your dashboard URL.
- Open developer tools (f12 on keyboard). You need this for the next step.
- Right click the refresh icon in your browser.
- Click āEmpty cache & hard reloadā.
Thereās no shortcut for this, and the only way to access this option in chrome is to have dev tools open
Again, my browser cache is clear. I think Iād know after having to log back into everything (including this forum).
I really donāt believe browser cache is the issue here.
Sorry, we were posting at the same time.
Try this:
Check if you have āSuspend background connectionsā switched on. To get to the setting, Click on your profile picture in the bottom left of the HA dashboard, then scroll down to the Browser setting at the bottom. Note that you will need to enable Advanced Mode to see the setting
Ps- clearing browser cache while logged in should not log you out
It is switched onā¦ is this a new setting? Nothing on my end has changed other than this new annoying prompt.
And yes, clearing cache when logged in may not log me out, but clearing it when not logged in and having to log back in seems to indicate to me that browser cache is cleared. Moreover, private browsing shouldnāt have anything cached.
Edit: that setting doesnāt appear to affect anything. Turned on or off, it doesnāt make it even 1 minute before popping up the refresh notice. It really seems to be if one sensor value changes when the browser is not in focus.
When you have to log back in, then you have cleared your cookies, but that is not the same as having cleared site data and temporary cached files and pages.
If you are using Firefox, then do this:
- Open settings
- Select Privacy & Security
- Click the Clear Dataā¦ button
- Select Everything in the When field
- Mark Cookies and Site Data
- Mark Temporary cached files and pages
- Mark Saved form info
- Mark Site settings
- Click the Clear button
All of this is done. Cache is clear. Can we move on to other possibilities?
If cache is truly cleared, then the check in HA is triggered on changes to entities, devices, floors, areas, which would mean you would have an integration running haywire and adding devices to your HA setup and lovelace cards all the time.
Again, nothing on my dashboard is changing. No new devices/entities/cards being added. Just entity (sensor) values changing.
The only option I have of Mac is empty caches which Iāve done several times. I also donāt see any new devices or entities appear when I hit refresh.
How about new sensor values?
Also, I use Espresense - a couple of my devices seem to change location when this refresh notice pops up.
That might be it then.
Areas and floors are monitored it seems.
You may be on to something. That PR seems to fix the below issue - not sure if it created this problem.
It ask to refresh the dashboard because an area, device or entity settings changed.
The problem is that it currently also ask when HA restart, it should not.
I open a PR to fix that issue : #24984