Hi Guys
Hoping someone can help. After upgrading from 0.91 to 0.93.1 I had an error in the GUI telling me that ‘the following components could not be setup: cloud’. Also when I look in the GUI settings I am now missing the section where you configure Home Assistant Cloud (the top option). Weidly, I can still control some items from Google Assistant so it seems like it is still connecting (in some fashion?!). Also when I ask Google to open my garage it fails with a 'you must set a passcode for this device which tallies with the warning message I remember seeing about needing a code for using locks since 0.92.
Anyways, can anyone help as to why I am having an issue loading cloud? My log file only says this:
2019-05-19 09:42:53 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform cloud: Unable to set up component.
Which doesn’t help loads. Any help is appreciated!
Cheers
I have found out a bit more info since my post. When I check my config I get this error:
*Unable to install all requirements: hass-nabucasa==0.12
But if I check what version of hass-nabucasa in python it comes back as the right version:
*C:\Windows\system32>pip show hass_nabucasa
*Name: hass-nabucasa
*Version: 0.12
If I try to re-install hass-nabucasa it seems to work fine but when I check the config I get the following logged in the command prompt (worth mentioning I am using Windows):
2019-05-19 21:29:28 INFO (SyncWorker_15) [homeassistant.util.package] Attempting install of hass-nabucasa==0.12
2019-05-19 21:29:52 ERROR (SyncWorker_15) [homeassistant.util.package] Unable to install package hass-nabucasa==0.12: ERROR: python-jose-cryptodome 1.3.2 has re
quirement pycryptodome<3.4.0,>=3.3.1, but you’ll have pycryptodome 3.8.1 which is incompatible.
ERROR: homeassistant-cli 0.4.4 has requirement pyyaml>=4.2b1, but you’ll have pyyaml 3.13 which is incompatible.
ERROR: broadlink 0.9 has requirement pycryptodome==3.4.11, but you’ll have pycryptodome 3.8.1 which is incompatible.
ERROR: Could not install packages due to an EnvironmentError: [WinError 5] Access is denied: ‘C:\Users\craig\AppData\Roaming\.homeassistant\deps\Python36
\site-packages\Crypto\Cipher\_raw_aes.cp36-win32.pyd’ Check the permissions.
WARNING: You are using pip version 19.1, however version 19.1.1 is available.
You should consider upgrading via the ‘python -m pip install --upgrade pip’ command.
2019-05-19 21:29:52 ERROR (MainThread) [homeassistant.requirements] Not initializing cloud because could not install requirement hass-nabucasa==0.12
So it is as though HA isn’t seeing hass-nabucasa as the correct version even though it is v0.12 which is what it should be.
Thanks.
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