Could not update status for Nanoleaf (192.168.100.X is not available)

Configuration
1

Hi All,

I see many times this error:

Could not update status for Nanoleaf (192.168.100.2 is not available)

I did power off the Nanoleaf and restart it again, didn’t work.
When I see this error the Nanoleaf still react on actions using HA

Yesterday I had this error:

2020-06-13 22:07:21 ERROR (MainThread) [homeassistant.components.automation] Scene - Evening: Error executing script. Unexpected error for call_service at pos 5: 192.168.100.2 is not available
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 426, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 421, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.7/http/client.py", line 1344, in getresponse
    response.begin()
  File "/usr/local/lib/python3.7/http/client.py", line 306, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.7/http/client.py", line 267, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/local/lib/python3.7/socket.py", line 589, in readinto
    return self._sock.recv_into(b)
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 725, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 403, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/local/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
    raise value
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 677, in urlopen
    chunked=chunked,
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 428, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 336, in _raise_timeout
    self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/pynanoleaf/pynanoleaf.py", line 188, in _request
    response = self._session.send(req.prepare(), timeout=self.timeout)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 643, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 153, in _async_step
    self, f"_async_{cv.determine_script_action(self._action)}_step"
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 656, in _async_call_service_step
    *self._prep_call_service_step(), blocking=True, context=self._context
  File "/usr/src/homeassistant/homeassistant/core.py", line 1259, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1294, in _execute_service
    await handler.func(service_call)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 209, in handle_service
    self._platforms.values(), func, call, required_features
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 454, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 597, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 485, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 242, in async_handle_light_on_service
    await light.async_turn_on(**params)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 622, in async_turn_on
    await self.hass.async_add_executor_job(ft.partial(self.turn_on, **kwargs))
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/nanoleaf/light.py", line 210, in turn_on
    self._light.brightness = int(brightness / 2.55)
  File "/usr/local/lib/python3.7/site-packages/pynanoleaf/pynanoleaf.py", line 109, in brightness
    self._put("state", {"brightness": {"value": value}})
  File "/usr/local/lib/python3.7/site-packages/pynanoleaf/pynanoleaf.py", line 219, in _put
    self._request(path, 'PUT', data)
  File "/usr/local/lib/python3.7/site-packages/pynanoleaf/pynanoleaf.py", line 194, in _request
    raise Unavailable("{} is not available".format(self.host)) from e
pynanoleaf.pynanoleaf.Unavailable: 192.168.100.2 is not available

2020-06-14 06:26:01 ERROR (SyncWorker_12) [homeassistant.components.nanoleaf.light] Could not update status for Nanoleaf (192.168.100.2 is not available)

What can I do to solve this?

2

I’m having this same issue. The system works, but seems to crash every so often with a similar error. Were you ever able to resolve it?

3

Suddenly it was gone here…

1 Like
4

Errors are back again… Nanoleaf still work…

5

Same here. The nanoleaf has always worked, it just doesn’t seem to respond at certain times, and there can sometimes be a slight lag when sending commands.

6

I’ve been having the same issue for a while now and cannot figure what is causing it. Digging around it seems like this is a problem with Nanoleaf and WiFi specifically, but most threads talk about ASUS router which doesn’t apply to me.

7

I have also strange problem, since some hass updates now the nanoleaf becomes unavailable but is pingable… strange … and it shows me no single wifi disconnect in my unifi network. did they change something in the code? maybe updates too often / short?

8

My Nanoleaf is working with latest HA 2021.2.1
I changed my logger for nanoleaf to FATAL.
I don’t see the errors, I never have issues that its not working…

9

Having the same issue cropping up randomly, core-2021.3.3 and supervisor-2021.03.6

10

I have the same issue with latest version of Hass (and supervisor), breaks my script too

2021-07-20 20:34:12 ERROR (SyncWorker_6) [pynanoleaf.pynanoleaf] 192.168.1.XX is not available
2021-07-20 20:34:12 ERROR (MainThread) [homeassistant.components.automation.auto_light_on] auto_light_on: Error executing script. Unexpected error for call_service at pos 1: 192.168.1.XXX quest
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from