Dashboard freezes in Firefox- Am I the only one?

This has been driving me insane for the last couple of months. I noticed that Firefox will not respond to dashboard clicks after being idle for about 2 or so minutes, but does reflect current sensor status usually. When I go to settings, the page doesn’t load all the way. The only way I have found to fix this is by manually refreshing the page each and every time I want to use Home Assistant.

As part of troubleshooting, I have tried on two different installations, one with Windows 11 enterprise install of Firefox with absolutely NO extensions installed (my work computer basically). The other installation is with my Linux system.

I initially thought this was an extension but seeing that even with no extensions this is also reproducible at least on two environments in my network. (Work PC is at home)

I’ve also tried different fresh installations of other Firefox forked browsers and get the same result. I do not experience this with other browsers such as Vivaldi, Chromium or Chrome (All three of which are based on Chromium).

I thought it may be related to the newish Sections layout, so I reverted things back to Masonry and have the same results. For now, my work around is to implement an auto reload plugin from HACS every few minutes.

My network has ad-blocking enabled and I have even excluded my desktop and work PC from the adblock network environment (DNS Setting) and even cleared the DNS cache with no success.

Has anyone else encountered this before?

Check in your Profile settings… near the bottom there is a setting “Automatically close connection” which will close the connection if the window or tab is hidden for too long.

Thanks for that pointer, unfortunately, it didn’t fix the issue for some reason. After I saw your post, I disabled it and gave it a test. This is my Settings page after waiting about 10 minutes with it in the background. I just need to refresh the page for it to load properly.

I’m still having this issue, does anyone else have any suggestions?

I guess I’m talking to the wind here. :frowning:

I’m desperate here!!!

In the last week or so, I reinstalled my OS (for unrelated reasons to this) and started 100% fresh with Firefox knowing I would need to test this further. It’s still happening! I’m honestly frustrated beyond hope here. And the Discord channel for faster support? Erm Umm…it’s confusing at best, since they restructured it.

Is there someone, anyone who knows more or is experiencing this, or is it just me? As I stated in my first post, my work computer which is Windows 11 does the same thing and it’s a bare bones Firefox install with no extensions.

I have same issue. Only when i’m try to connect my HA from outside of the local network.

The HA IOS app is working correctly… Firefox, safari, etc all freeze…
It worked for years until last couple of weeks…

I just found your post after having this problem for a few weeks.

I can’t say exactly when it first occurred. I guess it came with the 2024.08 release.

I use firefox 131.03 on ubuntu 24.10. On other computers I use Edge or Chrome on Win11 connected to the same HA instance without any problems.

The problem always seems to occur when a tab is put to sleep.

What’s exciting is that the problem doesn’t seem to occur when I have the Developer Tools network monitor enabled.

It’s annoying and I don’t want to switch browsers because of the problem.

I have had my tab open and focused and it still affects the dashboard and responsiveness of others loading. I even went as far as creating a Progressive Web App based on Chromium so I could have a live dashboard and that even started doing this so, I can’t fully ascertain the problem. My work PC (Windows 11 Enterprise) locked down via I.T. Has no browser plugins and it still requires a page refresh if I keep it loaded. I work from home and am allowed to access my home network IP’s from the laptop so I load it from there and not externally from my domain name.

The biggest issue i have is, Firefox is the only other browser engine aside from Chromium and I personally don’t want to switch to one based on that just to make the dashboard work. As of this time, there are a few browser projects out there, but nothing yet ready for full time use on Linux (Ladybird Browser)

For now, I’ve resigned myself to just reloading the page when I want to access Home Assistant. I did try the auto reload card which does help, but it’s a tad annoying when you are in a dashboard, and actively editing it and it reloads. :slight_smile: So, I disabled it for the time being.