deCONZ entities unavailable after reboot

manutoky · April 13, 2020, 7:36am

Same here. We had a power outage this night, all deconz sensors and switches are gone now. Logs give the following message: “Error connecting to deCONZ gateway at 172.30.33.1”.
I checked that everything inside phoscon/deconz is working via VNC (all devices still there).

n.hoeldtke · April 13, 2020, 8:16am

For a test I restored a home assistant backup from a week ago, now the lights and plugs are working again, but a lot of sensors are not available in deconz anymore, it´s anoying…

n.hoeldtke · April 13, 2020, 9:31am

Update: everything fine now, but I didn´t made the last updates yet.

Update 2: Update done and everything fine, very strange…

HammerNL · April 19, 2020, 8:36am

I have a similar issue posted here.

In short: No entities available after my HA VM is rebooted.

I also found a workaround that works for me: Disabling auto start of the Deconz add-on and create an automation that starts the add-on with a one minute delay after HA is started

More information is given in the GitHub post.

sender · April 29, 2020, 3:38pm

Hi, I have a deconz running with a conbee 2 USB stick. deconz add-on installed, running all fine, integrated in home assistant and I could control the philips hue color light, even login via VNC to the container… it all worked!

for 5 mins…

then I got in home assistant “unavailable”. I cant control it from there anymore. the hue light I still can control from the addon but the entity says unavailable…

deleting the integration, going to decons and then gateway-advanced- authenticate ap and readd does make it work for a little time and then breaks again… rebooting home assistant an hassio doesnt help… what could be wrong?

So deleted the integration agian, reset gateway (authenticate app) readd and then:

but then after a while lost agiain… what could it be?

marquardsen · May 23, 2020, 9:29pm

Hello everyone

This is my first post. I’m just dipping my toes in Home Assistant.
This is my experience with the problem.
I the HA command line:
To generate the problem with lost deconz devices: host reboot or host shutdown (After startup devices are unavailable)
To manually solve the problem: core restart

This is my only solution so far.

@HammerNL can you share this automation?

I found this post by @nodefeet in the github thread you refer to:

Although it’s way too early to determine if the delayed startup trick actually works for me, here is how I implemented it in the hopes it might prevent others from this issue:

First make sure you did the unplug procedure from above.

Then I created a timer for the deconz.service:
sudo nano /lib/systemd/system/deconz.timer

with the content:
[Unit]
Description="Delayed startup for deconz"

[Timer]
OnBootSec=30
AccuracySec=1

[Install]
WantedBy=timers.target
(I do not know what delay time is actually needed, but I thought that 30 sec should be more than enough)

The nice thing about this timer is that it only delays the startup of deconz after reboot and not every time you restart the deconz.service and it’s part of the systemd environment.

Enable the autostart of the timer:
sudo systemctl enable deconz.timer
And disable the autostart of deconz.service since it will be started by the timer from now on:
sudo systemctl disable deconz.service

This seems like a good workaround, however is this a solution for a HA running on a linux os only? Anyway, I don’t know how to do this. Can anyone point me in the right direction?

I’m running HA directly on an old laptop (No OS, NUC style)

THX

EDIT: I ended up doing an automation with a 30 second delay doing [deconz.device_refresh] That did the trick for me. I know, it’s not a very good permanent solution though. Hope they fix it in a later release.

brendan · May 29, 2020, 12:30pm

Does anyone know of a permanent fix for this issue.
I run HomeAssistant (formerly HASS.io) in a VM on top of ProxMox, which is enterprise grade virtualisation. My HA instance has full usb port passthrough, not just device passthrough, and I am getting this issue with deConz Integration, but for me it is only lights and deConz light groups going unavailable. Motion sensors within deConz seem to remain available. I am using latest version 2.05.77 (22 May 2020) via the Addon in Supervisor and Home Assistant 0.110.3

marquardsen · May 31, 2020, 3:43pm

For mere too. The lights and the plugs.

brendan · June 1, 2020, 10:03am

I logged https://github.com/home-assistant/core/issues/36281 for this issue.
If anyone else has same issue, maybe you could chime in with some experiences so we can help fix it

devastator · June 26, 2020, 8:13am

Same issue here. No fix yet ?

sender · June 26, 2020, 2:52pm

I unplug the usb stick replug and reboot the addon (container). Not most elegant but works …

kcd · June 27, 2020, 4:18am

Yes, for me:

sensors all available and reporting changes
lights unavailable in HA
lights available and can still be controlled in the Phoscon app

Solution (this time):

Configuration > Server Controls > Server management: Restart (i.e. just the HA app)

Lights immediately available again, the sensors become available slowly as they wake up and phone home. Hope this helps other people.

oddebisken · July 13, 2020, 12:19pm

Reboot worked for me as well…
such annoying bug!

some_noob · August 3, 2020, 3:07pm

I run the original hass.io image and Im using the official store addon, my stick has the latest version and I also have this problem! Always need to restart HA manually after each reboot otherwise deconz is not working!

krossykross · August 10, 2020, 5:59pm

Same issue for me. Running latest versions of hass.io, conbee ii firmware and home assistant.

There is however a dirty fix for this issue which works for me: