deCONZ VNC ist not working

Tags: #<Tag:0x00007f7390d41470>

Hey guys,
I installed deCONZ directly via the supervisor add-on. But I can only open the Phoscon web app.
Trying to open a vnc session only ends in an endless loading :frowning:
image

It is also not possible to open the Gateway menu in the Phoscon web app, so I could not create a backup of the current devices.
image

This is the actual configuration:

Thank you :slight_smile:

Hi!
I have the same problem as you for vnc.

If I try to access vnc from deconz, by clicking deCONZ here:


… I end up with this screen forever:

And if try to access from the Mac vnc-viewer, I get the same result as you.

I can however help you with accessing the gateway page:

  1. Enter menu in deconz
  2. Help
  3. Open Wireless Light Control (2016)
  4. Login
  5. Enter menu
  6. Gateway
  7. Remove the character “2” after “settings-gateway” in the url.
  8. Done!