I have a few zigbee relays that stop functioning after a while.
They are still visible in the network ( “Last Seen” value is current ), but any command I send them, results in: Failed to call service switch/turn_off. Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>
Power cycle of the relay in question has fixed it so far. Probably crappy relays, but this only happens sometimes, over several months, so I am not necessarily rushing to replace them all.
Is there an easy way to get a notification of this in HA?
If you can share the specifics of the devices, you might find someone with similar experience.
Unfortunately, the zigbee mesh can add complexity to what might seem simple. For example are your relays connected via another device, aka a router or directly to the coordinator? The zigbee map function might help you see this. If connected via a router, and if the router is having issues, your end device might seem to have issues, however the source problem may be with the router device.
As I said, I am 99.9999% sure the device itself has issues. It is online, it communicates, it just stops responding to commands. The zigbee side is not the issue, its firmware/relay side is. The problem I am seeking help with is not that it does so. I just want to be notified when that happens so I can power cycle the device.
I’ve not done it, however you might have a look at the forum thread referenced below and see if you can monitor the message you are seeing. I did a short test of monitoring the ‘system_event_log’ with hass-cli, seemed to confirm what the forum thread says. Not sure where your message is being posted, or if you can monitor a log other than system log. Good hunting!
Just for my curiosity, why are you not willing to share the information about the device you are having trouble with?
Thanks, this seems to be the thing I am looking for.
I did not want to share the device, because that will get people off track and they start to recommend ways to mend my zigbee mesh, etc, which I have already determined not to be an issue.