Controller: Zooz 700 S2 USB Stick
Home Assistant 2023.7.3
Supervisor 2023.07.1
Operating System 10.3
Frontend 20230705.1
Z-Wave JS UI version: 1.15.1
I am running into an issue after trying to add a couple of different devices to my Home Assistant installation where they end up stuck at the ProtocolInfo step. I am unable to make them complete the setup nor am I able to remove them using the remove failed nodes option under the Advanced menu on the individual device (presumably because HA doesn’t consider them as failed yet?).
One of them is the Bali MCZ1 remote and the other was a Zooz 4-in-1 Motion sensor.
To make things even weirder, I was eventually able to add the Zooz motion sensor while one of the previous attempts to add it is still stuck at the ProtocolInfo step.
Trying to run an exclusion on the devices does not remove them from the list either. It’s just stuck there spinning at that ProtoclInfo initial step.
Any assistance with tips on how to get these removed would be greatly appreciated.
This is what I have for my controller, not sure if that’s at all helpful. I will say, as I mentioned in my original post, I was able to eventually add the 4-in-1 motion sensor even though my first attempt of adding it is still stuck at the ProtocolInfo attempt and I am not sure how to stop and remove it from the UI.
Already tried this actually. Nothing really stopped the tasks from spinning. I’ve tried unplugging the USB controller, restarting the Home Assistant VM, restarting just zwavejs-ui. The devices just kept on spinning and at this point I’ve been successful in actually adding the Devices to Home Assistant. It’s just that my previous attempts are still spinning and I am unable to remove them.
I would factory reset the controller and the devices and then try again to include the devices. In your case I would try to include them near to the conroller. And do not forget to wake up your devices(could be needed several times).
Right but it hasn’t been pushed to production yet, correct? The current version running inside of HA doesn’t have this applied yet as far as I can tell.