Does arlo or aarlo support the Smart Hub and Arlo Ultra cameras?

I recently added some Arlo Ultra cameras to my existing Arlo system and swapped the old hub for the new Smart Hub as well. I installed aarlo successfully. I made sure all the config items were correct per the aarlo doc on GitHub. No entities are showing up in the states page other than the sensor.aarlo_arlo_cameras. I enabled debug and did not see any errors referencing aarlo in the log. I have rebooted the Smart Hub, Home Assistant, Hassio, and the PI numerous times. What might be the problem @sherrell ?

As far as I know they should be supported. Can I just ask:

  • what version of Home Assistant using?
  • what version of Aarlo are you using?
  • do you know the model number of the hub?
  • what was the value of the sensor.aarlo_arlo_cameras?

Thanks!

Steve,

Thanks for responding!

Home Assistant version is 0.104.3
Aarlo version was whatever I downloaded Saturday 0.6.9.1?
Smart Hub Model VMB5000
sensor.aarlo.arlo_cameras = 0

FYI - I am a developer by trade and could poke around and look at specific things in code if needed.

DB

I have that exact same setup and it works fine for me.

Do you use a unique username for the aarlo integration? If yes make sure you log into the arlo website and grant permissions to the new hub/cams for that username.

I had the same problem with a couple of new cameras now showing, took be days to work it out!

@Eoin @sherrell I deleted my access and re-added it on the Arlo appsite and things started working! Thanks for the replys!

@David_Blackburn Glad you got it working. You’ve spurred me on to finish a cli tool I was working on that will dump cameras, doorbells, etc… so people can test logins without having to fire up Home Assistant.

@sherrell The sensors total_cameras, captured_today, and last capture are working fine. Battery_level, recent_activity, and signal_strength all have state values of unknown. Below is the config snippet. Any ideas why those do not work??

Camera models include VMC4030 and VMC 5040

Sensors

sensor:

  • platform: aarlo
    monitored_conditions:
    • total_cameras
    • last_capture
    • recent_activity
    • captured_today
    • battery_level
    • signal_strength

If you use the HA Arlo account on the Arlo website does these items update?

Are you giving your HA Arlo account admin access?

@sherrell That was it. The account didn’t have admin rights. I guess I neglected to hit the “save” button the other day! :frowning:

Thanks for the help!

DB