DoorBird: Events not fired

Good afternoon, I am having the exact same issue and can’t get the automation to work when I press the button. However, manually firing the event triggers the automation:

alias: Play Sound when Doorbell button pressed
description: ""
trigger:
  - platform: event
    event_type: doorbird_doorbell_button
condition: []
action:
  - service: media_player.play_media
    target:
      entity_id: media_player.sonos_one_sl
    data:
      media_content_id: media-source://media_source/local/Doorbell.mp3
      media_content_type: audio/mpeg
    metadata:
      title: Doorbell.mp3
      thumbnail: null
      media_class: music
      children_media_class: null
      navigateIds:
        - {}
        - media_content_type: app
          media_content_id: media-source://media_source
mode: single

I added the event types in the integration configuration (button,motion) and they are showing up under Favorites in the doorbird HTTP(S) calls.
I added a schedule for both, motion and button events are all blue.
However, when pressing the button on the doorbird, the automation doesn’t run.

Any other ideas or suggestions where I could be stuck?

Thank you!

With the core intergration you don’t need to add the button and motion in doorbird config. Only in HA when setting up the intergration you need to fill them in. The intergration will take care of creating them in doorbird. You only need to make the schedule afterwards. It could take some time (5 min max) for the intergration to create the evens.

Then I don’t know what else can be wrong.
How else or where else can I do troubleshooting if everything is setup according to the instructions.
I mean, I can see the live view and open the relay from within a HA Dashboard with no problem so I don’t think its a communications issue.

Would I see something in any of the log files?

Thank you

Replying to myself.
Managed to get it working:

  • Deleted the user
  • Deleted the Integration
  • Restarted Home Assistant
  • Restarted Doorbird
  • Created new User for Home Assistant (make sure all permissions (especially API) are selected)
  • Added events in Integration configuration: button,motion
  • HTTP(S) Calls on Doorbird App: Both HTTPS Calls showed up, added the schedule for both HTTP(S) Calls
  • Tested the call by listenting to the event and opening the URL.
  • restarted doorbird and home assistant for good measure
    Doorbird button rings and sends the event to HA
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