Hi,
Impossible to connect to the video door station. It seems that the host is not a local IP but must connect to a Doorbird IP. Is it really the case ? And what is the host IP ? Thanks
You just put in the IP address of the device on your LAN. It’s definitely a local IP, the integration is local push. I don’t know what a “DoorBird IP” is.
If it’s not working I guess starting checking things that typically break:
- Is the username and password correct?
- Is the IP address correct?
- Can HA actually see the DoorBird device? Like is your network/firewall set up to allow that?
- Did you restrict the permissions of account you’re trying to use there in any way? If so, try loosening those restrictions temporarily
- Have you enabled any SSL options on the DoorBird device? If so turn those off, a self-signed cert isn’t going to work with a LAN IP address
I’m not actually familiar with doorbird so just listening out the typical connection issues. If not any of those then please turn on debug logging for homeassistant.components.doorbird and share what you see in the logs.
“Hôte” is the local LAN IP address of the Doorbird…
“Nom d’utilisateur/mot de passe” is the user login (NOT the admin login) used to connect on the Doorbird (it is recommended to create a specific user to connect on Doorbird from HA)… “Nom de l’appareil” is a name you give to the device in HA… If you want to see the video in HA, don’t forget to activate the “External video service (NVR)” in the administration parameters (you have to login with the admin username to change it)…
Thanks a lot Didier and Mike for your very vlear and detailed replies.