I’ve seen similar types of issues posted, but none of the solutions have worked for me and I was hoping I could get some help in what to troubleshoot.
My HA install had been stable for a couple of months when suddenly my SmartThings integration stopped working. When I tried removing and readding it, I quickly realized it was actually my remote access via base_url that was the problem.
I haven’t changed anything, but I can’t seem to use that anymore. I’ve tried recreating the add steps that got it working in the first place, and regenerating my Lets Encrypt certs, but no joy.
The HA instance can still see the web because my iOS notifications still come through, but I can’t remote in (and thus SmartThings can’t send me anything via base_url either).
Clearing cookies didn’t help, internal access still works fine.
Any suggestions GRATEFULLY appreciated.
Cheers,
Adam
It would help if you posted the HTTP section of your configuration.yaml file here. Obviously, obscure your URL with some value like ‘my-site.duckdns.org’.
Have you tried nslookup my-site.duckdns.org or ping my-site.duckdns.org ?
Both should return your public ip address.
Or you can try to access your HA install through your public IP. (like this http://xxx.yyy.zzz:8123. Note the http and not https)
Visit whatismyip.com from within your home network, that should tell your public ip.
EDIT: Didn’t read that you already had fixed it with installing NGINX. When I think of it, If your IP was banned, you probably would have a 403 error message.
Is there a IP address banned in you yaml file:
/ip_bans.yaml
IP bans was actually the first place I checked, since I’d had some issues there in the past. Nothing there. When the IP is banned it actually gives a forbidden response message on the iOS app, and this was returning an SSL issue error.
Since I was in there I took the opportunity to update some things that weren’t current, and move some things local that weren’t before (Hue motion to Conbee etc), so it wasn’t entirely a wasted exercise, but I’m still annoyed that I don’t know what changed.
Also, my SmartThings motion sensors are now kicking off randomly, which they never used to do. Oh well.