Dyson Fan (HP09) Failing to connect even w/ IP Address

1

Hi! I’m having trouble with getting my dyson fan conencted. My other dyson HP07 is still connected and running fine. But this one I noticed has been offline. I checked my dyson app and everything is fine and connected. I have the correct IP as I’ve labeled them in my network already.

Setup:

-Dell Optiplex 7050 i5 12gb ram 128gb ssd
-HA OS 2023.9.1

Issue:

-The fan went offline September 1 at 9PM
-This tells me it wasn’t an update of HA and likely isn’t due to the new release

Troubleshooting Steps Taken:

  1. Restart HA (Power)
  2. Reload Config
  3. Delete Device
  4. Re-Authorize Dyson Login to setup new device through config
  5. HA finds Device
    6.Initial Submit did not enter IP
  6. Error “Failed to connect. The IP Address may be required if your Home Assistant installation is 8. running in a Container or a VM.”
  7. I enter IP address (confirmed from AngryIP) of HP09
  8. Same error as Above
  9. Repeat

Any help or hints would be appreciated and welcomed!

2

@Harsh_Tone I have exact same issue now with my Dyson Purifier Hot+Cool Formaldehyde. However my old Dyson connected fine with IP address. I am setting up integration first time if it helps. Did you find any solution ? curious to know

3

no, and no one seems to care

4

A bit late but I got mines to work with the Google Assistant SDK: Send text command

Basically like saying hello google but with text.

5

Same issue here…

6

same here…

7

One thing that worked for me, was unplugging and plugging in the fan a few times.

8

Is there an update on this issue that I missed? :slight_smile:

(Failed to connect. The IP Address may be required if your Home Assistant installation is running in a Container or a VM.)

9

same here…

10

i was able to add the second dyson fan with an earlier version. afterwards, i updated again to the latest version.

11

I had this problem. I have now got it working again. I did see comments on other posts saying to downgrade the HACS Dyson integration version to 1.5.7. I was already on this version. I did try allowing all traffic through firewalls. I did try turning removing power from the fans too. In the end I removed the Dyson HACS integration and re-added it and I was able to re-add the Dyson Fans (HP09)s. I was worried that this would create new entities but it did not, also I did not have to make any changes to the automations that the Dyson Fans were in. One other thing to watch is that when a Dyson fan (HP09) is turned on it can take up to 5 minutes before all the sensors are online.