E-sim support?

Have you tried reaching out to customer support for assistance? Sometimes they can help with these issues

I had a similar issue last summer. I got an eSIM for a trip, and at first, I couldn’t get it to work with my app either. It turned out I needed to update my phone’s settings. After a little digging, I found a helpful site like https://internationalsimcard.com.au/ that had some great tips on troubleshooting eSIM problems.

If your app doesn’t show the eSIM support, double-check if your phone’s software is up to date. Sometimes, a simple update can fix these glitches. Also, make sure the sim is activated correctly with your carrier. If you’re still stuck, reaching out to your carrier’s support can help clarify if it’s a device issue or something else.