Error Installing Home Assistant on Raspberry pi5 64 - Please help

Installation
1

I am trying to install Home Assistant OS following the directions on the HA installation page.
Downloaded the Raspberry Pi Imager and selected Home Assistant 0S 12.0 (RPi 5).

In a browser I went to http://homeassistant.local:8123/ and the installer runs for a bit and then I get errors. I have tried this several times but still the same error.

Have confirmed that the pi 5 can get to the internet and I can ping it. I did try to find info on the forum and internet but could not come up with anything that matched this error.

[supervisor.docker.interface] Can't install ghcr.io/home-assistant/aarch64-hassio-supervisor:2024.06.2: 500 Server Error for http+docker://localhost/v1.44/images/create?tag=2024.06.2&fromImage=ghcr.io%2Fhome-assistant%2Faarch64-hassio-supervisor&platform=linux%2Farm64: Internal Server Error ("Get "https://ghcr.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)")

[supervisor.resolution.module] Create new issue update_failed - supervisor / None
[supervisor.supervisor] Update of Supervisor failed: Can’t install ghcr.io/home-assistant/aarch64-hassio-supervisor:2024.06.2: 500 Server Error for http+docker://localhost/v1.44/images/create?tag=2024.06.2&fromImage=ghcr.io%2Fhome-assistant%2Faarch64-hassio-supervisor&platform=linux%2Farm64: Internal Server Error (“Get “https://ghcr.io/v2/”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)”)
CRITICAL (MainThread) [supervisor.core] Can’t update Supervisor! This will break some Add-ons or affect future versions of Home Assistant!

Any ideas and help would be really appreciated. Thanks

P.S. Sorry, don’t really know how to format the code error.

2

This is error is sometimes seen when the DNS servers are faulty or when the ISP have added the domain as unsafe (like O2).
You can try ad change the DNS servers to 1.1.1.1 (cloudflare) and 8,8,8,8 (Google).
If it a Deep Packet Inspection filter the ISP is using then changing the DNS servers might not help and you need to contact your ISP instead.

3

Thank you, I will try that next.

4

I changed the router DNS to 8.8.8.8 and 1.1.1.1. Unfortunately I still get the same error.

Please does anyone else have any ideas?

5

What happens if you ping ghcr.io ?

6

I do get a reply when I ping that.

7

Are the date & time settings from your router correct?
Incorrect system time can prevent SSL from working.

8

yes, they are correct

9

What ISP are you using?

10

Hi. It’s a small company called Arkwest. Odd that I have not any other issues with them.

11

Faced with the same issue as you found in my logs!

12

Hello all. I finally got it to work but with HA Supervised version. Which I can live with but would rather has HA OS, oh well.

It seem that using the Pi imager that it does not set up the network correctly, at least for me.

Here is what I did:

Using the sd install of the desktop version of Raspberry pi
Had an SSD dive that I wanted to use.

Used imager tool and installed Raspberry pi on the SSD without desktop.
I setup ssh so I could get into the SSD install.
Found this tool: sudo nmtui
It allows you to setup the DNS and ip address of the pi

image
image694×558 30.8 KB

Rebooted the pi

Then I used this guide:

Followed it step by step

And IT WORKS.

Dennis

13

I have the same problem. Eventhough I’ve read your solutions so many times, I still don’t know how to get it to work. Perhaps it is because my English is so poor? Hope you can give me more details about your operation. Thanks a lot.

Travis

14

Hi. Give me a little time and I will try to do a step by step.
Dennis