Error messages trying to OTA update devices using Z2M on a HA Yellow

Vinterbird · October 31, 2024, 1:45pm

Hi everyone.
Whenever I try to update a device using the OTA function, I get the following error messages:

 2024-10-31 14:42:03zh:ember:uart:ash: Received ERROR from adapter, with code=ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT.
error 2024-10-31 14:42:03zh:ember:uart:ash: ASH disconnected | Adapter status: ASH_NCP_FATAL_ERROR
error 2024-10-31 14:42:03zh:ember:uart:ash: Error while parsing received frame, status=ASH_NCP_FATAL_ERROR.
error 2024-10-31 14:42:03zh:ember: Adapter fatal error: HOST_FATAL_ERROR
error 2024-10-31 14:42:03z2m: Adapter disconnected, stopping

And I have no idea what any of it means. Can anyone help me translate this and maybe even help with a solution?
The hardware is a Yellow and the adapter is set to Ember.

jurabln · December 3, 2024, 8:30pm

I´ve got the same problem when trying to update devices via OTA - even after updating my Sonoff Zigbee Dongle-E to latest firmware 7.4.5:

[2024-12-03 21:13:31] error:	zh:ember:uart:ash: Received ERROR from adapter, with code=ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT.
[2024-12-03 21:13:31] error:	zh:ember:uart:ash: ASH disconnected
[2024-12-03 21:13:31] error:	zh:ember:uart:ash: Error while parsing received frame, status=ASH_NCP_FATAL_ERROR.
[2024-12-03 21:13:31] error:	zh:ember: Adapter fatal error: HOST_FATAL_ERROR
[2024-12-03 21:13:39] error:	zh:ember:ezsp: ERROR Transaction failure; status=ASH_ERROR_TIMEOUTS. Last Frame: [FRAME: ID=52:SEND_UNICAST Seq=237 Len=7].
[2024-12-03 21:13:39] error:	zh:ember:ezsp: ERROR Transaction failure; status=ASH_NCP_FATAL_ERROR. Last Frame: [FRAME: ID=52:SEND_UNICAST Seq=237 Len=7].
[2024-12-03 21:14:03] error:	z2m: Adapter disconnected, stopping

R5fan · December 19, 2024, 2:57pm

Same here

[2024-12-19 15:54:51] error: 	zh:ember:uart:ash: Received ERROR from adapter, with code=ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT.
[2024-12-19 15:54:51] error: 	zh:ember:uart:ash: ASH disconnected | Adapter status: ASH_NCP_FATAL_ERROR
[2024-12-19 15:54:51] error: 	zh:ember:uart:ash: Error while parsing received frame, status=ASH_NCP_FATAL_ERROR.
[2024-12-19 15:54:51] error: 	zh:ember: Adapter fatal error: HOST_FATAL_ERROR
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash: ASH COUNTERS since last clear:
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Total frames: RX=3184, TX=4090
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Cancelled   : RX=0, TX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   DATA frames : RX=3167, TX=905
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   DATA bytes  : RX=70955, TX=35547
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Retry frames: RX=14, TX=3
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   ACK frames  : RX=1, TX=3181
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   NAK frames  : RX=0, TX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   nRdy frames : RX=0, TX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   CRC errors      : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Comm errors     : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Length < minimum: RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Length > maximum: RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Bad controls    : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Bad lengths     : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Bad ACK numbers : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Out of buffers  : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Retry dupes     : RX=14
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   Out of sequence : RX=0
[2024-12-19 15:54:51] info: 	zh:ember:uart:ash:   ACK timeouts    : RX=3
[2024-12-19 15:54:56] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Airfryer', payload '{"child_lock":"UNLOCK","countdown":0,"current":0,"energy":0,"indicator_mode":"off/on","linkquality":184,"power":0,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":226}'
[2024-12-19 15:54:56] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Airfryer', payload '{"child_lock":"UNLOCK","countdown":0,"current":0,"energy":0,"indicator_mode":"off/on","linkquality":184,"power":0,"power_outage_memory":"restore","state":"ON","update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null,"voltage":226}'
[2024-12-19 15:54:59] error: 	zh:ember:ezsp: ERROR Transaction failure; status=ASH_ERROR_TIMEOUTS. Last Frame: [FRAME: ID=52:"SEND_UNICAST" Seq=135 Len=7].
[2024-12-19 15:54:59] error: 	zh:ember:ezsp: ERROR Transaction failure; status=ASH_NCP_FATAL_ERROR. Last Frame: [FRAME: ID=52:"SEND_UNICAST" Seq=135 Len=7].
Error: NOT_CONNECTED
    at Ezsp.ezspSendBroadcast (/app/node_modules/zigbee-herdsman/src/adapter/ember/ezsp/ezsp.ts:4871:19)
    at Ezsp.send (/app/node_modules/zigbee-herdsman/src/adapter/ember/ezsp/ezsp.ts:1166:41)
    at /app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:2208:42
    at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:36:20)
    at EmberAdapter.sendZclFrameToAll (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:2203:16)
    at GreenPower.permitJoin (/app/node_modules/zigbee-herdsman/src/controller/greenPower.ts:271:13)
    at Controller.permitJoinInternal (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:321:13)
    at Timeout.<anonymous> (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:311:25)

Using Sonoff Dongle-E V2 with latest firmware and Ember

bastoonch · December 19, 2024, 10:40pm

Same issue with my Sonoff Dongle-E V2 with latest firmware and Ember

R5fan · December 20, 2024, 6:47pm

I also tried with
adapter: ezsp
But the same issue. Cant update my zigbee devices. If anyone knows a workaround, Im all ears…