Error while starting zigbee-herdsman Failed to start zigbee

OMG YESS YESS YESS! THANKYOU
Been trying to get my conbee 3 working for 3 days now and this solved it!!

Good evening, please help.
I have upgraded a sonoff Dongle-E with Webflash to version 7.3.x. Do I need Silicon Labs Multiprotocol?
my zigbee2mqtt does not start :frowning:


Zig02
Zig03

Disable ZHA, only Zigbee2MQTT or ZHA can use the dongle at the same time.

change adapter to

adapter: ezsp

Good morning,
i only want to use zigbee2mqtt, without zha.
Unfortunately it doesn’t work with the ezsp option either.
How can I deactivate ZHA?

Disable / remove it under integrations.

under intergration I have only this.
Zig06

Can I do something wrong when flashing?
I do it with the online flash.

and make sure to use a Zigbee only firmware

Zig07
I can only use Zigbee (EZSP)
upload firmware is not running

what are you using?
/dev/ttyAMC0
or the ID… long text?
Zig08

You need to put your stick in the computer you are running your browser on.

yes, for flashing. than flashing is ok, and back to HA.
for zigbee2mqtt I use the long ID in the config.
do you have to enter something in mqtt or not?

Use the long id

also not working, allways the same :frowning:
maybe my stick is broken?


maybe a problem with the zigbee2mqtt version?
but i don’t know how to install an older one
Zig11
:weary:

Cannot lock port : something else is using the port, probably ZHA. Disable or remove ZHA. Or the OT Border router if you don’t have a OT Border router stick.

there are still two esp32 connected, but it doesn’t work without them either

ESP32 won’t interfere with your Zigbee stick. Check also if you don’t have the multi-protocol add-on installed. if so, remove it

1 Like

Now I did a restart, and it it seems to work.
Thank you for help :vulcan_salute:

Also having problems with Zigbee2MQTT, what could be wrong? Using HA on a Raspberry Pi 5.

The YAML-code in the Zigbee2MQTT add-on:

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false
mqtt:
  server: mqtt://192.168.0.***:1883
  user: ****
  password: ***
serial:
  port: >-
    /dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_60a9c654bd8ded11804a02f6b86ce6f8-if00-port-0d
  adapter: zstack
zigbee_herdsman_debug: true

The YAML-code in the HA System:

What does the Zigbee2mqtt log say?

Its up and running now. Just how to find out how to add devices

I am getting a very similar issue as a lot of people, but it is getting past the initial loading of the zigbee-herdsman that most were having and then failing after opening the serial port, while starting the zigbee-herdsman

I’m running HA on a NUC and have the Sonoff plus dongle
error log and configuration shown below,

[19:13:25] INFO: Preparing to start...
[19:13:25] INFO: Socat not enabled
[19:13:26] INFO: Starting Zigbee2MQTT...
[2024-07-01 19:13:29] info: 	z2m: Logging to console, file (filename: log.log)
[2024-07-01 19:13:29] info: 	z2m: Starting Zigbee2MQTT version 1.38.0 (commit #unknown)
[2024-07-01 19:13:29] info: 	z2m: Starting zigbee-herdsman (0.49.2)
[2024-07-01 19:13:30] info: 	zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyACM0","baudRate":115200,"rtscts":false,"autoOpen":false}
[2024-07-01 19:13:30] info: 	zh:zstack:znp: Serialport opened
[2024-07-01 19:13:30] info: 	zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2024-07-01 19:13:31] info: 	zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2024-07-01 19:13:50] error: 	z2m: Error while starting zigbee-herdsman
[2024-07-01 19:13:50] error: 	z2m: Failed to start zigbee
[2024-07-01 19:13:50] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-07-01 19:13:50] error: 	z2m: Exiting...
[2024-07-01 19:13:50] error: 	z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:101:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:127:29)
    at Zigbee.start (/app/lib/zigbee.ts:62:27)
    at Controller.start (/app/lib/controller.ts:109:27)
    at start (/app/index.js:107:5)