I recently purchased the Matter enabled lock from Eufy. I have 2 of their other locks working fine with home assistant (c220 and a retrofit model). The original 2 locks us the Eufy security add-on no problem.
My issue is the new matter enable lock does not work through the Eufy security add-on (no controls or anything enabled). So I attempted to add the lock through matter to home assistant. Once I did that the lock worked and functions properly. However as soon as I leave my house I can no longer control the lock, and it shows up as “unavailable” and will not work again until I remove the device and readd it. then the cycle repeats.
Any thoughts or help appricated