Failed to start the zigbee module

Configuration Zigbee
1

Hello to all,

I’ve been stuck with my zigbee2mqtt module for a few days.
Mosquitto works fine and my zigbee key shows up in system information (CC2531).
Dialog is good when I test with MQTT explorer.

The zigbee2mqtt module logs are as follows:

[11:24:24] INFO: Preparing to start…
[11:24:27] INFO: Socat not enabled
[11:24:37] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:debug 2023-04-21 11:25:05: Loaded state from file /config/zigbee2mqtt/state.json
Zigbee2MQTT:info 2023-04-21 11:25:05: Logging to console and directory: ‘/config/zigbee2mqtt/log/2023-04-21.11-25-05’ filename: log.txt
Zigbee2MQTT:debug 2023-04-21 11:25:05: Removing old log directory ‘/config/zigbee2mqtt/log/2023-04-21.11-07-21’
Zigbee2MQTT:info 2023-04-21 11:25:05: Starting Zigbee2MQTT version 1.30.3 (commit #unknown)
Zigbee2MQTT:info 2023-04-21 11:25:05: Starting zigbee-herdsman (0.14.103)
Zigbee2MQTT:debug 2023-04-21 11:25:05: Using zigbee-herdsman with settings: ‘{“adapter”:{“concurrent”:null,“delay”:null,“disableLED”:false},“backupPath”:“/config/zigbee2mqtt/coordinator_backup.json”,“databaseBackupPath”:“/config/zigbee2mqtt/database.db.backup”,“databasePath”:“/config/zigbee2mqtt/database.db”,“network”:{“channelList”:[11],“extendedPanID”:[221,221,221,221,221,221,221,221],“networkKey”:“HIDDEN”,“panID”:6754},“serialPort”:{“path”:“/dev/ttyACM0”}}’
Zigbee2MQTT:error 2023-04-21 11:25:07: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-04-21 11:25:07: Failed to start zigbee
Zigbee2MQTT:error 2023-04-21 11:25:07: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2023-04-21 11:25:07: Exiting…
Zigbee2MQTT:error 2023-04-21 11:25:08: Error: Error while opening serialport ‘Error: Error: No such file or directory, cannot open /dev/ttyACM0’
at SerialPort. (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/znp/znp.ts:146:28)
at SerialPort._error (/app/node_modules/@serialport/stream/dist/index.js:76:22)
at /app/node_modules/@serialport/stream/dist/index.js:112:18

Can you help me fix the problem?

Thanks

2

Go through the link that is right there in the log.

3

I just realized that I had changed ports during my various tests.
In reality, the error is as follows:

[11:52:58] INFO: Preparing to start…
[11:53:01] INFO: Socat not enabled
[11:53:12] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:debug 2023-04-21 11:53:42: Loaded state from file /config/zigbee2mqtt/state.json
Zigbee2MQTT:info 2023-04-21 11:53:43: Logging to console and directory: ‘/config/zigbee2mqtt/log/2023-04-21.11-53-42’ filename: log.txt
Zigbee2MQTT:debug 2023-04-21 11:53:43: Removing old log directory ‘/config/zigbee2mqtt/log/2023-04-21.11-19-09’
Zigbee2MQTT:info 2023-04-21 11:53:43: Starting Zigbee2MQTT version 1.30.3 (commit #unknown)
Zigbee2MQTT:info 2023-04-21 11:53:43: Starting zigbee-herdsman (0.14.103)
Zigbee2MQTT:debug 2023-04-21 11:53:43: Using zigbee-herdsman with settings: ‘{“adapter”:{“concurrent”:null,“delay”:null,“disableLED”:false},“backupPath”:“/config/zigbee2mqtt/coordinator_backup.json”,“databaseBackupPath”:“/config/zigbee2mqtt/database.db.backup”,“databasePath”:“/config/zigbee2mqtt/database.db”,“network”:{“channelList”:[11],“extendedPanID”:[221,221,221,221,221,221,221,221],“networkKey”:“HIDDEN”,“panID”:6754},“serialPort”:{“path”:“/dev/ttyACM1”}}’
Zigbee2MQTT:error 2023-04-21 11:54:32: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-04-21 11:54:32: Failed to start zigbee
Zigbee2MQTT:error 2023-04-21 11:54:32: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2023-04-21 11:54:32: Exiting…
Zigbee2MQTT:error 2023-04-21 11:54:33: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:107:5)

It may be from my adapter which is starting to age. I no longer have the necessary to flash it.
I’m going to have to think about buying a new one!

4

Have you done as I suggest?

5

Yes I tried.
However, there is something I don’t understand…
Without touching anything, before restarting the command “ls -l /dev/serial/by-id” told me that the zigbee module was plugged into port ttyACM1
And after reboot the port becomes ttyACM0.
Is this normal?

6

Yes, that is why you should use the path starting /dev/serial/by-id

1 Like