Fatal Python error: initsite

Installation Home Assistant OS
1

Hello,

I recently updated my Hassio installation to 103.5.
This morning I noticed that my installation could no longer contact external url’s (such as the weather information). Then I tried rebooting my system, but it will no longer start.
Checking the logs I see the following:

Error: Fatal Python error: initsite: Failed to import the site module
Error processing line 1 of /usr/local/lib/python3.7/site-packages/google_api_core-1.15.0-py3.8-nspkg.pth:
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site.py", line 168, in addpackage
    exec(line)
  File "<string>", line 1, in <module>
  File "/usr/local/lib/python3.7/importlib/util.py", line 14, in <module>
    from contextlib import contextmanager
  File "/usr/local/lib/python3.7/contextlib.py", line 6, in <module>
    from functools import wraps
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 724, in exec_module
  File "<frozen importlib._bootstrap_external>", line 857, in get_code
  File "<frozen importlib._bootstrap_external>", line 525, in _compile_bytecode
ValueError: bad marshal data (unknown type code)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site.py", line 579, in <module>
    main()
  File "/usr/local/lib/python3.7/site.py", line 566, in main
    known_paths = addsitepackages(known_paths)
  File "/usr/local/lib/python3.7/site.py", line 349, in addsitepackages
    addsitedir(sitedir, known_paths)
  File "/usr/local/lib/python3.7/site.py", line 207, in addsitedir
    addpackage(sitedir, name, known_paths)
  File "/usr/local/lib/python3.7/site.py", line 178, in addpackage
    import traceback
  File "/usr/local/lib/python3.7/traceback.py", line 5, in <module>
    import linecache
  File "/usr/local/lib/python3.7/linecache.py", line 8, in <module>
    import functools
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 724, in exec_module
  File "<frozen importlib._bootstrap_external>", line 857, in get_code
  File "<frozen importlib._bootstrap_external>", line 525, in _compile_bytecode
ValueError: bad marshal data (unknown type code)

This is my setup info:

~ $ hassio homeassistant info
arch: armv7
boot: true
custom: false
image: homeassistant/raspberrypi3-homeassistant
ip_address: 172.30.32.1
last_version: 0.103.5
machine: raspberrypi3
port: 8123
ssl: true
version: 0.103.5
wait_boot: 600
watchdog: true

Any suggestions on how to solve this?

Thanks in advance.

Bart

2

Is your Rpi blocked after update?
Firewall? Connection lost?

Run on CLI nslookup google.com

3

This is the output of the nslookup:

~ $ nslookup google.com
Server:         127.0.0.11
Address:        127.0.0.11#53

Non-authoritative answer:
Name:   google.com
Address: 172.217.17.142
Name:   google.com
Address: 2a00:1450:400e:808::200e
4

So you have an internet connection.
What’s about your credentials to your external api’s ?

Would also try to update the supervisor and hassOS (host - system).

5

I slimmed down my configuration.yaml to only contain the following:

# Configure a default setup of Home Assistant (frontend, api, etc)
default_config:

http:
  base_url: !secret base_url
  ssl_certificate: /ssl/fullchain.pem
  ssl_key: /ssl/privkey.pem

zwave:
  usb_path: /dev/ttyACM0

And restarted homeassistant (hassio homeassistant restart), but problem remains.

I tried updating the supervisor (hassio supervisor update), but this is already at latest:

$ hassio supervisor update
Processing... Done.

Error: Version 193 is already in use

After running hassio hassos update, the update started, ssh connection went down and after a while the ssh connection was back. Checking the hassos version states:

~ $ hassio hassos info
board: rpi3
version: "3.7"
version_cli: "15"
version_cli_latest: "15"
version_latest: "3.7"

Checking the homeassistant logs, didn’t show any errors anymore. But my instance was still not available via duckdns. Then I tried to restart homeassistant, and the same error shows in the logs, preventing a full start of homeassistant:

~ $ hassio homeassistant restart
Processing... Done.

Error: Unknown Error, see logs
~ $ hassio homeassistant logs
sFatal Python error: initsite: Failed to import the site module
Error processing line 1 of /usr/local/lib/python3.7/site-packages/google_api_core-1.15.0-py3.8-nspkg.pth:
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site.py", line 168, in addpackage
    exec(line)
  File "<string>", line 1, in <module>
  File "/usr/local/lib/python3.7/importlib/util.py", line 14, in <module>
    from contextlib import contextmanager
  File "/usr/local/lib/python3.7/contextlib.py", line 6, in <module>
    from functools import wraps
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 724, in exec_module
  File "<frozen importlib._bootstrap_external>", line 857, in get_code
  File "<frozen importlib._bootstrap_external>", line 525, in _compile_bytecode
ValueError: bad marshal data (unknown type code)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site.py", line 579, in <module>
    main()
  File "/usr/local/lib/python3.7/site.py", line 566, in main
    known_paths = addsitepackages(known_paths)
  File "/usr/local/lib/python3.7/site.py", line 349, in addsitepackages
    addsitedir(sitedir, known_paths)
  File "/usr/local/lib/python3.7/site.py", line 207, in addsitedir
    addpackage(sitedir, name, known_paths)
  File "/usr/local/lib/python3.7/site.py", line 178, in addpackage
    import traceback
  File "/usr/local/lib/python3.7/traceback.py", line 5, in <module>
    import linecache
  File "/usr/local/lib/python3.7/linecache.py", line 8, in <module>
    import functools
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 724, in exec_module
  File "<frozen importlib._bootstrap_external>", line 857, in get_code
  File "<frozen importlib._bootstrap_external>", line 525, in _compile_bytecode
ValueError: bad marshal data (unknown type code)
6

What strikes me is the two different Python versions in the error log:

usr/local/lib/python3.7/site-packages/google_api_core-1.15.0-py3.8-nspkg.pth

Could this be an issue?

7

This issue seems to be caused because PEP 552 has been implemented, which adds extra 4 bytes to the .pyc header; but this version of setuptools is not aware of that yet. I think setuptools should be updated to v38.4.1.

See these links for further information on this bug:

Normally this should be fixable using:

sudo pip3 install --upgrade --force-reinstall setuptools

But I don’t know how to run this inside the restricted hassio environment.
Would anyone know how to install the setuptools update?