GE ZW4002 Smart Fan Switch - Fan speeds are all wrong

Configuration Z-Wave
1

I’ve been searching and I cannot find the answer to this. I have a GE ZW4002, and if it’s manually turned on, the first setting does nothing to the fan. The second setting barely moves the fan, and the third setting it’s at 100% speed. It’s also useless through voice commands, which is the rest of the families preferred method to control it.

I’ve looked and looked, but I cannot find how to adjust this, or even if it’s adjustable. The only way I can make it useable, is through custom buttons in the dashboard, and automations, and that’s only because I can call the service with a percentage.

Speaking of that, the fan only rotates, if the percentage is set to 66% or higher.

Hopefully someone has som advice on how to fix this, and change the scaling of the switch.

I use the latest Home Assistant, and Zwave.js.

There’s also not much in the way of configuration in the dashboard -

image
image1219×362 20 KB

2

First, Has this ever worked for you in its current config? or is this a new install for you?
Second no there are no configurable options on that device other than inverting the buttons if you errantly installed it upside down. The ‘speeds’ on the paddles are just quick settings for 0% 33% 66% and 100% or ‘off, low, med, hi’

What kind of fan is on it? Is it a new fan or something that has been up for a while?

1 Like
3

The switch itself has been installed for months, but it’s always worked the way it is now. We’ve just been working around it by using the buttons on our wallpanel, or just by telling google to set the fan speed to 100%.

There aren’t any other configurable options that I can see, other than the invert option.

The kind of fan, I’m not exactly sure. The house is only 5 years old and I installed it when we moved in. It’s a 3 speed pull string that I have set to the highest speed.

4

is the wall panel the buttons that came with the original fan or the new zwavejs controller?

are you sure both the pull string and any other manual control (not the zwave controller) all set to high speed/

if any manual controls are set to a lower speed (including a manual wall switch) the fan will never run at it’s actual full speed…I think…

5

I dont think he has anything ‘wrong’ finity - there’s no settings available for this device. As mentioned it just sends 0-99% power and it’s not configurable. Not all fans are built the same and some need higher current to move, etc. I have two identical hunters wired in parallel (yes, I checked, it was driving me batty) in my living room running off one of these and I have to turn one to medium by pull chain to get the speeds to ‘somewhat’ match.

OP may need to switch to a Zwave fan controller that has configurable setpoints, like an Innovelli or the Leviton (Both have the same Northamerica config as the Jasco)

6

The fan doesn’t have a DC motor, does it? I ran into issues when selecting a switch for my DC motorized fan. That switch appears to be AC rated only.

7

It doesn’t hurt to double check.

Having to manual controllers (wall switches and pull chain) in series without all of them set to high speed will cause the symptoms described above.

1 Like
8

You are correct, that device is not a DC motor controller. AC only.

1 Like
9

I have 2 of these devices and they are working with zwavejs. For low speed I do this:

  action:
  - service: fan.turn_on
    entity_id: fan.loft_fan_1_level
    data:
      percentage: 6
  - service: fan.turn_on
    entity_id: fan.loft_fan_2_level
    data:
      percentage: 6
10

When I say wallpanel, I meant the actual app “WallPanel” on a wall mounted Amazon Fire tablet.

It’s only a single fan, and I’ve check the pull string 1000 times at this point, haha. The only manual control for the fan is the pull string.

11

I guess that’s what I’ll do next, look into a different fan controller.

12

I have no idea honestly, I’ll try to get the model number off of the fan.

13

I actually have something like this on my wall mounted tablet, and it does work.

It’s just annoying for people who try to use the actual switch.