Geo location delayed

Hi,

Since a couple of days the geo location of my wife is not working properly.
It’s delayed by 15/30 minutes before its changing. for me its working correctly

it checked the setttings in the app and compared it to mine and they are the same.
what else can i check to fix this issue?

android or ios? if android see https://companion.home-assistant.io/docs/troubleshooting/faqs/#device-tracker-is-not-updating-in-android-app