GLEDOPTO ZigBee 3.0 LED Controller Pro won't pair with ZHA

Hardware
1

Hi all,

Just starting my journey with using home assistant and Zigbee devices.
I’ve installed an LED strip with the GLEDOPTO ZigBee 3.0 LED GL-008 controller in my garage for a workbench light. its right next to the cabinet with the pi running HA and the conbee 2 stick.
I just can’t get ZHA to see the controller - I have reset it multiple times just I cannot search for it or it does not automatically appear.
It was a complete nightmare getting the conbee 2 stick to work in the first place but after reinstalling HA its now online show all the correct data
any ideas?

2

Many questions…

Have you successfully included any zigbee devices yet?

How is the stick attached to your Pi? Extension cable? USB hub? Straight in a port on the Pi?

What Zigbee channel is your installation using.

What 2.4Ghz wifi channels are being used in the area (yours and your neighbors if they’re close)

3

Hi Nathan,
Thanks for responding and with regards to your questions;

  • I have not managed to get any Zigbee devices connected
  • Conbee 2 stick is connected directly to the Pi on port 1 - I will be adding a extension cable when it arrives to move it out of my house networking cabinet
  • its showing as channel 15
  • the majority of channels used in the house and those I can scan around me are between 1-12 on 20mhz and 40mhz so having it on 15 seems to be fairly clear
4

Eh - not exactly. Zigbee and Wifi Channels don’t line up - it’s two different oarbitrary overlapping number sequences:

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There are three prevailing ‘channels’ people use for 2.4Ghz wifi by default 1, 6, 11 (blue - 1, green - 6 and yellow - 11 lobes in the graph) and the red bumps are how the Zigbee channels lay across them

Your Zigbee is currently 15. So its impacted by Wifi 2.4 1 and 6 (It sits right between them actually) If you have a lot of Wifi 1 and 6 around - this can be impacting you… BUT based on your description, I’d bet it’s the lack of extension cord.

Zigbee sticks are RIDICULOUSLY susceptible to RF interference - especially of the sort that comes off of a USB3 bus. Guess what is also really noisy? A Rpi USB bus.

You NEED (read, basically not optional) a short extension at the VERY LEAST to get the stick away from the Pi. I use a small, powered USB2 hub. Just a half meter away is usually enough to make a difference. I’d get the extension first then try it. If it still doesn’t work after that it’s a good time to look at a Zigbee channel change to a rather quiet channel before you start adding other devices.

5

Thanks Nathan,
I’m having a few issues even starting ZHA in HA.
After upgrading the core to the most recent, the RSSI and LQI are unavailable now.
I have unplugged the stick and plugged it back in.
Also, when I try to erase and create a new network I get to the point where it starts the process then just shows “ERROR” on the screen.