Google Assistant/Home not able to lock door

Hi All,

I’ve been searching on this forum for a few hours now and just couldn’t find the answer to my question.

I have just connected my google assistant with my home assistant cloud (Hassbian) and everything seems to go well, except my z-wave kwikset smart lock. For whatever reason it doesn’t lock my door. I say “OK google, lock the door” and it says “Ok. Locking the door”. But nothing happens.

Please let me know what other information you need to help me.

Thanks,
Scott