Google Nest integration stopped detecting 'eco' preset triggered by 'Away'

john17 · February 8, 2023, 10:19pm

I have just started noticing this same issue. Wonder if this an issue with the integration or due a change Google made with their API

pbranly · February 9, 2023, 7:59am

It is working on my side . I have an automatism that force eco mode when I am away and a manual script as well

alias: forcage mode eco
sequence:
  - device_id: xxxxxxxxxxx
    domain: climate
    entity_id: climate.thermostat_nest
    type: set_preset_mode
    preset_mode: eco
mode: single

Blackmyre · February 9, 2023, 1:51pm

Thanks for confirming - I was beginning to wonder if it was just me! I have no idea whether it’s the integration or the API, I wouldn’t even know how to check.

Yes, when I set Eco from Home Assistant everything works as exected here too, the same as when I use “Start Eco” from the Nest UI:

service: climate.set_preset_mode
data:
  preset_mode: none
target:
  entity_id: climate.nest_thermostat


hvac_modes:                       hvac_modes:
  - 'off'                           - 'off'
  - heat                            - heat
min_temp: 10                      min_temp: 10
max_temp: 32                      max_temp: 32
preset_modes:                     preset_modes:
  - none                            - none
  - eco                             - eco
current_temperature: 17.8         current_temperature: 17.8
temperature: 20                ⮕ temperature: 9.1
hvac_action: heating           ⮕ hvac_action: idle
preset_mode: none              ⮕ preset_mode: eco
friendly_name: Nest Thermostat    friendly_name: Nest Thermostat
supported_features: 17            supported_features: 17

But that’s not the way it behaves for me when I use the Nest UI to set “Away”. In that case - and only in that case - the integration doesn’t follow the change to Eco or the reduction in target temperature.

I can work around the issue by using Start Eco explicitly, but I’d prefer to be able to use the Nest UI’s Home and Away feature because it is more convenient. Also the fact that the integration is no longer recognising the changes to preset_mode and temperature when triggered this way is presumably a symptom of a problem somewhere.

Interesting if it’s not behaving the same way for you, when there are now two of us reporting the problem. Perhaps we have different versions of the Nest thermostat or its software? Mine is the European 3rd Generation model, and Technical Info under Settings reports:
Model Display-3.4
Software 5.9.5-2
Updated 16 Nov 2021 07:58

john17 · February 9, 2023, 2:24pm

I suppose that solution works for me , since I was planning on using my own presence sensors to set home/away mode. However this does mean that I’m going to basically be ignoring Nest motion/presence, which seems like a shame

Blackmyre · February 9, 2023, 3:46pm

I’m using my own automations for some Nest thermostat control, but I haven’t yet added presence detection into that. My plans to do so involved detection of the Eco setting, but that’s now unreliable.

john17 · February 24, 2023, 3:05pm

@Blackmyre So it’s a bit of an annoying work around, but in theory we could use this. I’m setting it up right now, but it’s exactly how I’m leveraging my newer Alexa device mmWave presence detection sensors.

Blackmyre · February 24, 2023, 4:47pm

Good luck, I hope you get a satisfactory solution. My Home Assistant isn’t externally accessible so it won’t work for me. I have now implemented occupancy detection though, so I’m using an Automation to set and clear the Eco preset when that changes from that and no longer using Nest’s Home/Away mode.

john17 · February 24, 2023, 5:30pm

Thanks! Think I’m getting all the data I need now. Just stuck on the last piece which is triggering Google Assistant to enter “Away Mode”

Also I stumbled across our issue on GitHub. Looks like it is a Google/Nest issue

github.com/home-assistant/core

Nest Thermostat-1.4 not reporting eco in `preset_mode` when house is set to `Away`

opened 01:19PM - 05 Dec 22 UTC

Intecpsp

integration: nest

### The problem When setting my Nest thermostat to hold at eco, in the `preset_…mode` attribute, I'm seeing "eco". But when the home is set to away (with the setting of turning the thermostats to eco when away, enabled), the only thing in the data I'm seeing that will alert me to it being eco, is the temperature being way lower than I set it at. The `preset_mode` attribute is saying `none`. Is this correct? ### What version of Home Assistant Core has the issue? 2022.11.5 ### What was the last working version of Home Assistant Core? _No response_ ### What type of installation are you running? Home Assistant OS ### Integration causing the issue Google Nest ### Link to integration documentation on our website https://www.home-assistant.io/integrations/nest ### Diagnostics information _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? _No response_ ### Additional information _No response_

Blackmyre · February 24, 2023, 6:41pm

Good to see someone’s investigating it.

john17 · March 7, 2023, 10:31pm

Woah! No idea what changed, but I upgraded to 2023.3.1 and it seems to be working again. I had an input boolean for home/away and it looks like it’s updating correctly again!

Blackmyre · March 8, 2023, 1:40pm

I’ve now tried upgrading to HA 2023.3.1 but that doesn’t seem to have changed the behaviour for me. Switching the Nest UI from HOME to AWAY causes my climate.nest_thermostat to switch hvac_action from heating to idle but it doesn’t pick up the change in preset_mode to eco, nor the drop in temperature.

Sylwester · March 31, 2023, 12:25pm

Hi. I can not anymore change to eco mode from home assistant using climate.set_preset_mode → eco.
When I use this service nothing happen. I was able to do it before I update my HA to the newest version. If I change manually to eco mode on thermostat home assistant is updating state.

EXN · March 31, 2023, 3:50pm

I’m having the same issue with my Nest Thermostat as Sylwester, it’s probably started within the last day or two. climate.set_preset_mode has no effect, however climate.set_temperature is working. Also, setting Eco mode on or off via the thermostat itself or the Nest app will be reflected in HA, so the link between HA and the Nest API appears to be working. So it appears to be an issue specifically with climate.set_preset_mode. I haven’t had the opportunity to enable the Nest debugging logging yet; I will report back with any findings.

brinkgit · April 1, 2023, 10:36am

Same issue here.
I installed a brandnew nest and the integration in HA.

Setting to eco in HA (manualy or via automation) does not have any effect.
Manualy change to/from eco is seen by climate.set_preset_mode, but not when automaticaly changed to/from eco when leaving/entering home.

rob6 · April 1, 2023, 1:23pm

Same issue, cannot change preset mode to None or Eco - enabled the debug and have seen the following, no changes or updates, stopped responding on 31st March 2023.

2023-04-01 14:14:43.344 DEBUG (MainThread) [google_nest_sdm.auth] request[post json]={‘command’: ‘sdm.devices.commands.ThermostatEco.SetMode’, ‘params’: {‘mode’: ‘OFF’}}

I created a work around in HA that uses the Google Home integration to route the mode change to there which is working fine, suggests to me something changed on the Google end that HA isn’t now doing? All the other functions appear to be working directly from HA.

Blackmyre · April 1, 2023, 4:41pm

Another one here - just got home to find the heating has been on all day while no-one was home. Automations fired as normal but the climate.set_preset_mode → eco instruction was evidently ignored by the Nest Thermostat. Attempting to set it to eco manually (from Developer Tools | Services) also failed silently, the instruction seemingly just ignored. Something somewhere is clearly broken

willysoft80 · April 4, 2023, 7:09am

I have the same problem

janus · April 4, 2023, 12:21pm

Hi I also experienced the same issue and behaviour since few days. It was working fine before. I also removed the Nest integration and re-added it but it never got resolved. I can confirm that setting the target temperature works as expected as well as turning it off. Preset mode is broken at the moment. Hope someone can fix this asap. It stopped working per 1st April after checking my Nest energy usage history. Thanks!

vinzouilleus · April 4, 2023, 3:26pm

Same here.
I have seen the issue reported on Github as well. Seems like it depends on the Thermostat model.

github.com/home-assistant/core

Nest Thermostat No Longer Responds to preset_mode: none or preset_mode: eco

opened 10:21PM - 31 Mar 23 UTC

Blu53E

integration: nest

### The problem To begin with, my apologies if this is already documented as …an issue, a similar issue is already created, etc. This is my first time using GitHub and although I tried searching for similar issues, I'm not used to the interface. I just created my account within the last few hours. Have an automation that sets my Nest Thermostats to either none or eco based on presence, etc. I have an automation the controls two Nest Thermostats. As of yesterday, the 1st Floor Nest Thermostat no longer responds to eco or none presets. The 2nd Floor Nest Thermostat works fine via the automation. The automation has been working flawlessly for a few months till yesterday. Through exhaustive testing and troubleshooting the 1st Floor Nest Thermostat via Developer Tools: Services and directly interacting with the device via Settings: Devices & Services: Integrations, I cannot change the preset_mode. I am able to change everything else; ie: the temperature, the mode (cool, heat, heat / cool, turn on / off the fan) but when I try to set the preset, it doesn't change to the mode I want. Again, just for 1 of 2 Thermostat. The 1st Floor Thermostat reponds to all requests except for the preset_mode. The 1st Floor Thermostat is a 1st Generation Nest Thermostat. The 2nd Floor is either a 2nd or 3rd Generation. Both worked fine till yesterday. I did however, upgrade HA Operating System and HA Core and I believe that's when it no longer worked. I tried restoring from a previous backup using my prior version of HA Core but without luck. Looks as though I can't restore the Operating System. I don't know if updating my HA caused this issue or if it was coincidence. Here's an example of where I try to toggle the Preset via the interface. When changed, it flips back in about 2 seconds. Again, I can change the Operation, Fan Mode, Temp (up / down) and those all work fine. ![image](https://user-images.githubusercontent.com/129550186/229240979-0c170ff0-6c26-4bc2-a3b9-32d359d3422d.png) Here's example YAML via Developer Tools. When I click "Call Service", I get a green check mark and nothing happens. ![image](https://user-images.githubusercontent.com/129550186/229241150-6a406ec1-9e85-4829-b3e3-33e2753ff8a2.png) If I use the native Nest web app or the app on Android, I can set the preset mode. I did set the following lines in configuration.yaml but not sure where the output is being logged. I did look in home-assistant.log but don't see much there but it may be due to my lack of understanding of what I'm trying to read. And under the Integrations Tab for Google Nest, I did turn on Enable debug logging and after a few attempts, I'm not really understanding the log output but nothing really sticks out. logger: default: info logs: homeassistant.components.nest: debug google_nest_sdm.event: debug This WYSIWYG isn't indenting the above correctly, screenshot: ![image](https://user-images.githubusercontent.com/129550186/229243533-9a5ef28d-2a39-446e-8ecf-e7229f3f4bb8.png) ### What version of Home Assistant Core has the issue? core-2023.3.6 ### What was the last working version of Home Assistant Core? core-2022.12.8 ### What type of installation are you running? Home Assistant OS ### Integration causing the issue nest ### Link to integration documentation on our website https://www.home-assistant.io/integrations/nest ### Diagnostics information [config_entry-nest-20ee2783cd1f0b0c97fdf79072210691.json.txt](https://github.com/home-assistant/core/files/11127358/config_entry-nest-20ee2783cd1f0b0c97fdf79072210691.json.txt) ### Example YAML snippet ```yaml service: climate.set_preset_mode data: preset_mode: none target: entity_id: - climate.1st_floor Also - service: climate.set_preset_mode data: preset_mode: none target: entity_id: - climate.1st_floor - climate.2nd_floor In above example, 2nd floor works. 1st floor doesn't in either example. I've toggle the value from none to eco, back and forth, etc. 2nd floor always responded, 1st floor not. Partial example of a longer automation: then: - device_id: [redacted] domain: climate entity_id: climate.1st_floor type: set_preset_mode preset_mode: eco - service: notify.mobile_app_pixel_6_pro data: title: Home Presence message: [redacted] & [redacted] not home. Turned on Eco Mode for 1st Floor. The above snippet for 2nd floor Nest Thermostat works as expected. ``` ### Anything in the logs that might be useful for us? ```txt No. I think I got everything noted above. Actually, yes: if I set the mode (or any other options), via the web app, the android app or the physical device itself, Home Assistant shows the correct state of anything I change, including preset_mode. However, I can't set preset_mode via Home Assistant. ``` ### Additional information Appreciate the assistance. Again, apologies if this is duplicative. New to GitHub and hope to master it soon.

tivoo · April 5, 2023, 6:30pm

Exactly the same issue here. Setting the preset mode has become unresponsive. Good to see it’s not just me. Running Home Assistant 2023.3.5 and Nest Learning Thermostat V3. Been running this setup for quite some time now, without any issues up until now.