GUI is Unresponsive After Some Time on iOS before Page Refresh (Pull Down) or Force Close/Open App - How To ID and Fix?

zacwest · December 29, 2021, 4:44am

Please upgrade to iOS-2021.12.1 and core-2021.12.6, which includes fixes that work in tandem to hopefully address the problem. core-2021.12.4 and core-2021.12.5 had a bug which caused the page to blank out when the workaround was attempted.

seanomat · December 29, 2021, 7:21am

Are you sure, this is app related?
I observe the same on Android but also in the webbrowser.
This started with HA version 2021.12.6.

I reverted back to 2021.12.5 and everything is fine again, in browser AND app.

Edit: apparently there is an open issue and a fix is coming with 2021.12.7

github.com/home-assistant/frontend

Problem with values not updating in frontend since update to core-2021.12.6

opened 11:16AM - 28 Dec 21 UTC

closed 06:27AM - 29 Dec 21 UTC

haseat

### The problem Since updating to core-2021.12.6 the frontend seems to lose the… connection to core after a couple of minutes of inactivity. This happens on chrome as well as the HA companion app. For easier understanding I made a video: https://watch.screencastify.com/v/k0KSmahcCPBdQdRNzkwd When I change the target temperature in this video, the values are actually sent to the backend (as the thermostat behind me turns on/off accordingly), but the values in the frontend do not change. After hitting F5 in the browser everything works again. ### What version of Home Assistant Core has the issue? core-2021.12.6 ### What was the last working version of Home Assistant Core? core-2021.12.5 ### What type of installation are you running? Home Assistant OS ### Integration causing the issue _No response_ ### Link to integration documentation on our website _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? ```txt I could not find anything that seems relevant ``` ### Additional information _No response_

boojew · January 11, 2022, 5:30pm

I have been seeing this issue since atleast the initial 2020 Home Assistant iOS app release… Whether it was caused by that update or a Home Assistant update - I have no clue

deluxestyle · January 11, 2022, 7:58pm

It is fixed with the latest update

pigeldi · January 14, 2022, 10:48am

I am also affected and this is quite annoying. Many times when I open the iOS app after it was in the background for a while, it lags dramatically, so input (cliks, swipes, etc.) are just considered with multiple seconds delay, before the screen ist just frozen. Sometimes it gets better afterwards or also with a manual refesh, sometimes it remains less responsive than usual.
Quickly killing the app and restarting it solves the issues, then the interface is as fluent as expected.