HA Android companion always "home"

Mobile Apps
1

Hi there,

I’m having a real head scratcher here …

I want to use the device tracker on my ZFlip for some automations. But whatever I do the device shows always “home”. When I check the phone’s “geo location sensor” it shows the correct place where I am at right now. I am using Nabu Casa for my remote access.

What I tried:

  • followed ALL the"trouble shooting" steps in the docu
  • compared ALL relevant settings of my phone and tablet side by side (my android tablets tracker works correctly)
  • deleted and reinstalled the companion app

Any ideas?

Thanks
TruWolf

2

Location logs from the companion app?

3

How big did you set your home area?

4

This is just now:

SM-F731U Geocoded location changed to 4000 Coronado Bay Rd, Coronado, CA 92118, USA
3:55:48 PM - 10 minutes ago
SM-F731U Geocoded location changed to 2309 Coronado Bay Rd, Coronado, CA 92118, USA
3:55:20 PM - 10 minutes ago
SM-F731U Geocoded location changed to 995 Leyte Rd, Coronado, CA 92118, USA
3:54:32 PM - 11 minutes ago
SM-F731U Geocoded location changed to Orange Av & Churchill Pl (Hotel Del Coronado), Coronado, CA 92118, USA
3:48:43 PM - 17 minutes ago
…

Note: my “home” is in Florida!

This is what the tracker shows:

1000012157
10000121571212×294 48.2 KB

6

Whatever the standard is, 100 meters or so? Right now I am 2.500mls away from my home.

7

geocoded location logs are not the device tracker it is just a separate sensor to display a pretty address, look at location tracking history

make sure to follow these steps and that you are looking at the correct entity

https://companion.home-assistant.io/docs/troubleshooting/faqs/#device-tracker-is-not-updating-in-android-app

8

Thanks!

It is showing the place where I am right now: Coronado, CA, 2.5k MLS away from home:

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10000121611080×2640 167 KB

9

ok then you may not be looking at the correct device tracker entity as th app is sending data back home that is correct.

double check the entity and if you are using the person entity check what devices are assigned to it, sometimes if you login to a tablet that never leaves home it conflicts.

10

I am using the person entity and SM-F731u is assigned to the person entity for tracking.

I also had assigned the correctly working tablet to the person for tracking and that worked.

Just my cell phone doesn’t work.

11

if that entity is not showing the correct location as the screenshot you sent which showed successful updates then you are not looking at the correct device tracker entity. The app is showing updates are accepted by the server so there is indeed a device_tracker entity that usually takes the name of the device you assigned.

if you go to settings > devices and services > mobile app > select the device you logged into and you will see the correct device tracker entity there

12

Yup! Here seems to be the problem … There are 3 “integration entities” for the same phone instead of one.

This is probably stemming from me trying around to get this to work and reinstalling and so on.

I can tell which one is correct because only one shows the correct battery level.

I will delete the 2 others and see what happens…

Thanks, dshokouhi! You are really very helpful.

13

Success!

I deleted the wrong ones and now my person is being tracked by the correct entity.

Interestingly on of the wrong entities was easy to delete the other one wouldn’t go away. So I deactivated it.

Thanks for the help!