manustar
(Manuel)
October 11, 2021, 12:01pm
1
Hi to all, for some time the app installed on android (2 device) non update the person position and not connect to ha when i connect on home wifi.
i have this configuration:
pfsense firewall with duckdns and certificate (let’s encrypt) ---- reverse proxy (on firewall) ----- ha on virtual machine
this configuration worked for 6/7 month, but now i can access on https://mydomain.duckdns.org only 3g or outside my local network
Tinkerer
(aka DubhAd on GitHub)
October 11, 2021, 12:11pm
2
First off, check the log file on your proxy - see if it’s seeing connections when you’re on WiFi
Then, check the settings on your firewall - ensure NAT Reflection/Loopback NAT is enabled
manustar
(Manuel)
October 12, 2021, 8:55am
3
I check the configuration, and setting is correct. Now i can connect via browser from outside network but the app not connect from same outside network.
manustar
(Manuel)
October 13, 2021, 9:48am
4
i see the problem on all mobile device, in addition not update position of person with gps enable on mobile app
Tinkerer
(aka DubhAd on GitHub)
October 13, 2021, 11:26am
5
Then there’s a couple of likely possibilities:
You don’t have working remote access - have you tested this in the app?
You haven’t configured the app to report the location
Tinkerer
(aka DubhAd on GitHub)
October 13, 2021, 3:49pm
7
You also need to enable the Background Location sensor if you want it to create a device_tracker
entity.
manustar
(Manuel)
October 15, 2021, 9:00am
8
the background location is enable. But i see the position upgrade is very slow. in addition i use ubiquiti integration for tacking via wifi, but my s21 create device_tracker
OppoA74 create only switch.oppo74
manustar
(Manuel)
October 28, 2021, 12:41pm
9
sorry, i check the config but the app randomly non contact myduckdns via localnetwork and check via web browser on same network and the link is accesible.
manustar
(Manuel)
November 18, 2021, 11:50am
10
update.
now i can’t connect via app from outside network, but via browser all done.
the error is random and test remove/install app, configure local netwok, but the problem its same