HA Core issues after update

Hello,

While after udpating HA core from 2022.10.1 to 2022.10.3
I noticed some setting pages were no longer accessible.
The backup and addon pages indicate: “Could not load the Supervisor panel!”

And I can no longer access each addon’s page while they do appears to be working…

Also the network, hardware and storage pages indicate: “unknown_error”

I don’t appear to get notifications for new updates either.

Under the About page HA still appears as 2022.10.1

So something must have gone wrong with the update.

So I tried to force the update using SSH:

[core-ssh ~]$ ha core update --version 2022.10.4
Processing... Done.

Command completed successfully.

But actually, nothing changed.

so I tried a check:

[core-ssh ~]$ ha core check
Processing... Done.

Error: Can't execute command: 500 Server Error for http+docker://localhost/v1.41/images/create?tag=latest&fromImage=ghcr.io%2Fhome-assistant%2Fgeneric-x86-64-homeassistant: Internal Server Error ("Get "https://ghcr.io/v2/": read tcp 192.168.50.5:49608->140.82.121.34:443: read: connection reset by peer")

And now I got the above error which I am unsure how to interpret.
How should I go from there, should I try a rollback? not sure how to proceed…

Logs:
Failed to get host logs, 403: Forbidden
Failed to get supervisor logs, 403: Forbidden
Core

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:123
Integration: Home Assistant Supervisor (documentation, issues)
First occurred: 00:47:34 (46 occurrences)
Last logged: 01:09:51

Failed to to call /network/info -
Failed to to call /backups -
Failed to to call /host/info -
Failed to to call /os/info -
Failed to to call /info -

System Information

error failed to load: unknown
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web failed to load: unreachable
GitHub API Calls Remaining 4904
Installed Version 1.28.0
Stage running
Available Repositories 1118
Downloaded Repositories 58
Home Assistant Cloud
logged_in true
subscription_expiration September 11, 2023 at 02:00
relayer_connected true
remote_enabled true
remote_connected true
alexa_enabled true
google_enabled false
remote_server eu-central-1-1.ui.nabu.casa
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
error failed to load: unknown
Dashboards
dashboards 7
resources 36
views 36
mode storage
Recorder
oldest_recorder_run May 11, 2022 at 13:39
current_recorder_run October 16, 2022 at 00:44
estimated_db_size 3610.93 MiB
database_engine sqlite
database_version 3.38.5

Have you tried rebooting the host (or VM)? Any indications in the supervisor logs? (Trhrough SSH) Is DNS resolution working? (E.g. can you ping google.com)

Yeah I hard rebooted the host multiple times in vein.
I have also successfully ping google using SSH no issue was found there.

Connection reset by peer sounds like the image may have had issues downloading and could’ve been corrupted. You should try issuing an ha supervisor repair and then try the update again. That should prune and cleanup the images so it’ll pull it again.

If that still doesn’t work then definitely rollback.

1 Like

Ok I retied the repair and update and tried to restart be no changes so far.
For the rollback what are the command?
I have daily backups.
I would like to avoid having to reinstall from scratch…


[core-ssh ~]$ ha supervisor repair
Processing... Done.

Command completed successfully.
[core-ssh ~]$ ha supervisor update
Processing... Done.

Error: No supervisor update available - 2022.10.0

I thought you were trying to update core? Looks like you tried to update supervisor.

For rollback it’s usually easiest to just do it in the UI. Or you can get the slug of a backup with ha backups and provide it to ha backups restore