HA docker installation broke after 2023.12.3 update

jimmyhendrix · December 15, 2023, 8:46pm

Hi there,

I’m at a loss because my HA installation no longer works and I don’t know how to solve it.
HA is running on a NUC8i3 with ubuntu and docker. I was on 2023.12.2 and did the update to 2023.12.3 but now I just get 404: Not Found when I try to access HA although the container is running.
The log states several errors:

    return _bootstrap._gcd_import(name[level:], package, level)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 940, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/usr/src/homeassistant/homeassistant/components/mobile_app/__init__.py", line 5, in <module>
    from homeassistant.components import cloud, notify as hass_notify
  File "/usr/src/homeassistant/homeassistant/components/cloud/__init__.py", line 9, in <module>
    from hass_nabucasa import Cloud
  File "/usr/local/lib/python3.11/site-packages/hass_nabucasa/__init__.py", line 15, in <module>
    from .auth import CloudError, CognitoAuth
  File "/usr/local/lib/python3.11/site-packages/hass_nabucasa/auth.py", line 14, in <module>
    import pycognito
  File "/usr/local/lib/python3.11/site-packages/pycognito/__init__.py", line 8, in <module>
    import requests
  File "/usr/local/lib/python3.11/site-packages/requests/__init__.py", line 45, in <module>
    from .exceptions import RequestsDependencyWarning
  File "/usr/local/lib/python3.11/site-packages/requests/exceptions.py", line 9, in <module>
    from .compat import JSONDecodeError as CompatJSONDecodeError
  File "/usr/local/lib/python3.11/site-packages/requests/compat.py", line 40, in <module>
    from simplejson import JSONDecodeError
ImportError: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
2023-12-15 21:02:07.005 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'default_config'. Setup failed for dependencies: assist_pipeline, bluetooth, cloud, conversation, energy, frontend, history, homeassistant_alerts, logbook, map, mobile_app, my, usb
2023-12-15 21:02:07.005 ERROR (MainThread) [homeassistant.setup] Setup failed for 'default_config': (DependencyError(...), 'Could not setup dependencies: assist_pipeline, bluetooth, cloud, conversation, energy, frontend, history, homeassistant_alerts, logbook, map, mobile_app, my, usb')
2023-12-15 21:02:07.386 ERROR (MainThread) [homeassistant.config] Setup of package 'modbus_sungrow' at integrations/modbus_sungrow.yaml, line 6 failed: Integration template caused error: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
2023-12-15 21:02:07.386 WARNING (MainThread) [homeassistant.components.knx] No `knx:` key found in configuration.yaml. See https://www.home-assistant.io/integrations/knx/ for KNX entity configuration documentation
2023-12-15 21:02:08.313 WARNING (MainThread) [homeassistant.bootstrap] Detected that frontend did not load. Activating recovery mode
2023-12-15 21:02:08.372 ERROR (MainThread) [homeassistant.setup] Setup failed for 'analytics': Unable to import component: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/setup.py", line 251, in _async_setup_component
    component = integration.get_component()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/loader.py", line 814, in get_component
    ComponentProtocol, importlib.import_module(self.pkg_path)
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 940, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/usr/src/homeassistant/homeassistant/components/analytics/__init__.py", line 13, in <module>
    from .analytics import Analytics
  File "/usr/src/homeassistant/homeassistant/components/analytics/analytics.py", line 13, in <module>
    from homeassistant.components import hassio
  File "/usr/src/homeassistant/homeassistant/components/hassio/__init__.py", line 42, in <module>
    from homeassistant.helpers.update_coordinator import DataUpdateCoordinator, UpdateFailed
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 15, in <module>
    import requests
  File "/usr/local/lib/python3.11/site-packages/requests/__init__.py", line 45, in <module>
    from .exceptions import RequestsDependencyWarning
  File "/usr/local/lib/python3.11/site-packages/requests/exceptions.py", line 9, in <module>
    from .compat import JSONDecodeError as CompatJSONDecodeError
  File "/usr/local/lib/python3.11/site-packages/requests/compat.py", line 40, in <module>
    from simplejson import JSONDecodeError
ImportError: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
2023-12-15 21:02:08.379 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'onboarding'. Setup failed for dependencies: analytics
2023-12-15 21:02:08.380 ERROR (MainThread) [homeassistant.setup] Setup failed for 'onboarding': (DependencyError(...), 'Could not setup dependencies: analytics')
2023-12-15 21:02:08.380 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'frontend'. Setup failed for dependencies: onboarding
2023-12-15 21:02:08.380 ERROR (MainThread) [homeassistant.setup] Setup failed for 'frontend': (DependencyError(...), 'Could not setup dependencies: onboarding')
2023-12-15 21:02:08.396 ERROR (MainThread) [homeassistant.setup] Setup failed for 'cloud': Unable to import component: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/setup.py", line 251, in _async_setup_component
    component = integration.get_component()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/loader.py", line 814, in get_component
    ComponentProtocol, importlib.import_module(self.pkg_path)
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 940, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/usr/src/homeassistant/homeassistant/components/cloud/__init__.py", line 9, in <module>
    from hass_nabucasa import Cloud
  File "/usr/local/lib/python3.11/site-packages/hass_nabucasa/__init__.py", line 15, in <module>
    from .auth import CloudError, CognitoAuth
  File "/usr/local/lib/python3.11/site-packages/hass_nabucasa/auth.py", line 14, in <module>
    import pycognito
  File "/usr/local/lib/python3.11/site-packages/pycognito/__init__.py", line 8, in <module>
    import requests
  File "/usr/local/lib/python3.11/site-packages/requests/__init__.py", line 45, in <module>
    from .exceptions import RequestsDependencyWarning
  File "/usr/local/lib/python3.11/site-packages/requests/exceptions.py", line 9, in <module>
    from .compat import JSONDecodeError as CompatJSONDecodeError
  File "/usr/local/lib/python3.11/site-packages/requests/compat.py", line 40, in <module>
    from simplejson import JSONDecodeError
ImportError: cannot import name 'JSONDecodeError' from 'simplejson' (/usr/local/lib/python3.11/site-packages/simplejson/__init__.py)
2023-12-15 21:02:08.400 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'recovery_mode'. Setup failed for dependencies: frontend, cloud
2023-12-15 21:02:08.400 ERROR (MainThread) [homeassistant.setup] Setup failed for 'recovery_mode': (DependencyError(...), 'Could not setup dependencies: frontend, cloud')

Several system reboots, container restarts and recreations of the container unfortunately didn’t help.
I’ve run out of ideas and I’m hoping to get some help here.

Thanks and best regards

farmio · December 15, 2023, 9:22pm

Hi !
Are you using any custom components that install some kind of outdated packages as their dependencies?

jimmyhendrix · December 15, 2023, 9:33pm

As I’m quite new to HA, I haven’t setup much things yes. But I run HACS, KNX integration, waste collection schedule, integrated nodered and have a modbus.yaml for the pv inverter.

farmio · December 15, 2023, 9:43pm

Hm awkward … I run all these except for Modbus and NodeRed too. No problem with my container install though.

jimmyhendrix · December 16, 2023, 9:14am

I’m not sure if the update itself caused the problem but it occured right after updating.
I can’t even interpret the log correctly; I think some dependencies can’t be loaded correctly, but are they from HA or from the operating system? Even deploying a new container binded to my user folder doesn’t work
How can I downgrade to last version (using portainer)? Any ideas what else I can try?

malki · December 16, 2023, 6:25pm

I have similar issues, updated to the latest core and os, but HA UI was running afterwards for a few days without me to change anything, then suddenly User Interface (UI) was not reachable.
I I had full backups every two weeks on NAS which I was able to restore through SSH command line, and it shows me the old core / os now in command line as well as old yaml and so on, but i get still the same log errors when loading, and no UI still, with all full backups the same issue.
No idea what else I can do.

…

jimmyhendrix · December 17, 2023, 1:17pm

Downgraded to 2023.12.2 and HA is running again.

Edit: Successfully updated to 2023.12.4.