HA doesn't show Sonoff USB device

I aim to install a USB dongle running as a Proxmox VM in HA.
I went through the first step and I see the USB dongle as a device on one of my VMs, however, I’m not able to establish the Sonoff ZB Dongle hardware ID in HA (Settings>System>Hardware).
None of the enumerated USB device IDs has the Sonoff-like details.

What am I doing wrong?
Is there any way to force HA to re-detect the ZB Dongle or a way to get the Sonoff Dongle hardware ID by grepping files?

Please let me know the next step.

M.

You need to specifiy the USB port either in the ZHA or Zigbee2MQTT config, depending on which of the 2 you are planning to use. In the Z2M add-on config it looks like this:

In Proxmox you need to add the USB port to the HA VM:

Hi,
This is exactly the way I configured it.
and I’m getting the ERR: MQTT : Connection refused: Not authorized
Can anyone help with this case?

PRXMX_CFG

Did you reboot the HA VM in Proxmox after you added the USB device in Proxmox? Restarting HA itself is not sufficient.

Hi,
Did anyone manage to solve this?
I have a similar problem, just instead of Proxmox I’m using VirtualBox. The dongle appears in the VM, but not in HA hardware list.

How did you pass it though ?

I just connected the dongle to a USB port, then added it to the VM in the settings dialog.
image

Did you restart the VM after that ?

Yes, first I restarted HA, then the VM, then the host machine. None of them worked.
I also tried exporting the VM to another host, but it was even worse. Not even VirtualBox could see the dongle on this other computer, so I moved everything back to the original one.

Hi Wagner,

I had the similar issue. zigbee2mqqt was working fine in HA ( via virtualbox) for months, then it stopped at some point. In HA I couldn’t find a ttyUSB device in HA hardware, however, the Sonoff dongle showed in vbox.

When I removed the Sonoff usb device from the VM in vbox, it disappeared, and so I couldn’t re add it…

In the end I ended up upgrading vbox, and the extension pack. you might get away with just re installing vbox extension pack? After my vbox upgrades I was able to see the USB devices again, and add the Sonoff dongle back to my VM. After firing up my VM then being able to see / communicate with it in HA / zigbee2mqtt.