HA IOS App unable to connect to new HA Green

Mobile Apps Home Assistant Companion for Apple
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1

Brand new Home Assistant Green, when opening the HA iOS app on iPhone 13 running 17.6.1 I see an available server for connection:
http://192.168.4.146:8123
I click on that, and eventually it times out giving the error:
Failed to Connect
The request timed out.
Error Code:
NSURELErrorDomain -1001

Am able to successfully connect from a browser on a Windows computer using Chrome by going to:
http://homeassistant.local:8123/

Through the iPhone app I can export log files and I can see the following error message:

2024-10-03 21:01:08.949 [Verbose] [main] [Realm+Initialization.swift:95] getRealm(objectTypes:) > Current schema version 28
2024-10-03 21:01:08.949 [Verbose] [main] [Realm+Initialization.swift:100] getRealm(objectTypes:) > Schema version defined: 28
2024-10-03 21:01:41.403 [Verbose] [main] [OnboardingManualURLViewController.swift:144] connectTapped(_:) > Connect button tapped
2024-10-03 21:01:41.411 [Info] [main] [OnboardingAuth.swift:80] performPreSteps(checkPoint:authDetails:sender:) > beforeAuth
2024-10-03 21:01:41.411 [Verbose] [main] [OnboardingAuthStepConnectivity.swift:25] perform(point:) > 
2024-10-03 21:02:41.859 [Info] [main] [OnboardingAuth.swift:70] perform(checkPoint:checks:) > OnboardingAuthStepConnectivity: rejected(HomeAssistant.OnboardingAuthError(kind: HomeAssistant.OnboardingAuthError.ErrorKind.other(Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x300b35b00 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <73BBA399-DC3A-4A00-A824-123EABCAC51B>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
    "LocalDataTask <73BBA399-DC3A-4A00-A824-123EABCAC51B>.<1>"
), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=http://homeassistant.local:8123/lovelace/0/auth/authorize?response_type=code&client_id=https://home-assistant.io/iOS&redirect_uri=homeassistant://auth-callback, NSErrorFailingURLKey=http://homeassistant.local:8123/lovelace/0/auth/authorize?response_type=code&client_id=https://home-assistant.io/iOS&redirect_uri=homeassistant://auth-callback, _kCFStreamErrorDomainKey=4}), data: nil))
2024-10-03 21:06:00.523 [Info] [main] [PeriodicUpdateManager.swift:57] connectAPI(reason:) > Connect finished for reason periodic
2024-10-03 21:07:03.476 [Info] [main] [PeriodicUpdateManager.swift:57] connectAPI(reason:) > Connect finished for reason warm
2024-10-03 21:09:24.560 [Info] [main] [PeriodicUpdateManager.swift:57] connectAPI(reason:) > Connect finished for reason warm

Any suggestions on what to attemp to get the iPhone companion app working?

2

Hello,

Try to set internal and external url in the server settings to the ip address of the HA server, this worked for me.

3

Thanks for the reply!

Sadly, did not work for me.

Notes for anyone following:
internal and external url were not immediately available on Home Assistant Green. First needed to turn on Advanced mode by clicking on username in the lower left. Then add a file Editor, click on the FIle Editor in the toolbar on the left, click on the folder in the upper left and choose to edit configuration.yaml
Add the following:

homeassistant:
  ....
  external_url: "http://<ip_address>:8123"
  internal_url: "http://<ip_address>:8123"

You can restart by going to:
Settings > System
And in the upper right is a power button icon that lets you restart.

Now you can edit external and internal URL by going to
Settings > System > Network > Home Assistant URL

4

I set up a Nabu Casa account and enabled the cloud. If I manually enter the Nabu Casa URL into the app, I can get a login page to appear.

I can’t log in as it always says the password is wrong. This is repeatable on the computer browser as well, but now I assume that’s an issue for a different thread.